RN Ear Nose and Throat

Corewell Health•St Joseph, MI
•Onsite

About The Position

The RN Surgical Scheduling & Care Coordinator provides nursing support for patients preparing for surgical procedures. The role is primarily administrative and coordination-focused and serves as a liaison between patients, providers, clinical staff, surgical facilities, and other departments to ensure patients are appropriately prepared and scheduled for surgery. The RN coordinates surgical scheduling, reviews clinical information and documentation for completeness, provides preoperative education and instructions, identifies barriers that may delay surgery, and facilitates communication and follow-up throughout the scheduling process.

Requirements

  • Associate's Degree in Nursing.
  • State of Michigan Registered Nurse (RN) license upon hire.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross within 90 days.
  • Advanced Cardiovascular Life Support (ACLS) certification from the American Heart Association within 90 days.
  • For specified departments and roles, Pediatric Advanced Life Support (PALS) certification from the American Heart Association within 90 or 180 days, as applicable.

Nice To Haves

  • Bachelor's Degree. The posting states that Spectrum Health Continuing Care and Spectrum Health Medical Group do not require a Bachelor of Science in Nursing.
  • Respiratory Therapist Registry certification from the National Board for Respiratory Care for Big Rapids Cardiac/Pulmonary Rehab, within 90 days.

Responsibilities

  • Coordinate and schedule surgical procedures based on provider orders, patient needs, and surgical facility availability.
  • Review surgical requests and patient records for completeness and accuracy before scheduling.
  • Communicate with patients about surgery dates, preoperative requirements, testing, instructions, and next steps.
  • Provide RN-level clinical review and patient education related to surgical preparation.
  • Coordinate required preoperative testing, medical clearances, referrals, and other documentation.
  • Identify missing information or potential barriers to surgery and communicate concerns to the provider or appropriate clinical team.
  • Collaborate with physicians, APPs, medical assistants, surgery schedulers, OR staff, and other departments.
  • Maintain accurate documentation in the electronic medical record.
  • Facilitate communication when surgery dates, locations, or plans change.
  • Support efficient use of provider surgical block time and assist with resolving scheduling conflicts.
  • Respond to patient questions and route clinical concerns appropriately.
  • Assist with prior-authorization and insurance-related workflows as applicable.
  • Perform other RN care-coordination responsibilities related to the surgical patient journey.

Benefits

  • Comprehensive benefits package supporting financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with deals on restaurants, phone plans, spas, and more.
  • Optional identity theft protection, home insurance, and auto insurance.
  • Traditional and Roth retirement options with service contribution and match savings.
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