Medical Receptionist-PT-Ear Nose Throat

Revere Health•South Ogden, UT

About The Position

Revere Health is hiring a part-time Medical Receptionist for its busy Ear, Nose and Throat (ENT) clinic. The successful candidate will maintain a friendly, professional image in the office and in all communications, multitask while maintaining good patient and staff relations, and provide outstanding customer service with every interaction. The position involves 20–25 hours per week and may require travel to the organization’s other locations in Farr West and Brigham.

Requirements

Positive attitude and strong written and oral communication skills.
Excellent customer service and computer skills.
Ability to work well with people and demonstrate outstanding interpersonal skills.
Excellent telephone etiquette.
Ability to multitask in a very fast-paced environment.
Organization and good time-management skills.
Professional dress and language.
Punctuality and reliability.
Ability to work independently as a self-starter and contribute to a team environment.

Nice To Haves

Medical office experience.

Responsibilities

Greet each patient in a friendly manner.
Maintain an efficient workflow at the reception desk.
Answer phone calls professionally and relay messages to providers and clinical staff when appropriate.
Use multiple systems to schedule, reschedule, and check in patients.
Collect and apply copays and balances.
Update patient demographics.
Verify insurance and eligibility and scan insurance cards.
Send preregistration information to patients.
Balance end-of-day reports.
Keep the lobby and reception area tidy.
Participate in value-based care (VBC) and accountable care organization (ACO) initiatives.
Travel to other locations in Farr West and Brigham if needed.
Perform other duties as assigned.