Receptionist, Ear Nose and Throat Center

Freeman Health System

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About The Position

The Receptionist at Freeman Health System’s Ear Nose and Throat Center helps deliver a positive patient experience. The role includes scheduling patient appointments, answering phone calls, updating patient registrations, providing general information, and communicating respectfully and effectively to help create a safe and positive environment. The position is full-time, 40 hours per week, on days, with no weekends or holidays.

Responsibilities

• Greet customers, patients, vendors, and other visitors to the facility.
• Answer patient questions and provide assistance and directions when needed.
• Register patients and ensure documentation and forms comply with state and federal regulations, including HIPAA.
• Collect patient payments and print receipts.
• Count and balance the cash drawer.
• Use medical office software to schedule new and follow-up patient appointments.
• Verify eligibility.
• Perform other duties as assigned.

Benefits

• Health, vision, and dental insurance
• Retirement plan with employer match
• Wellness program with discounts on health insurance or a cash bonus for participation
• Milestone payments based on longevity of employment
• Paid time off (PTO)
• Extended sick pay
• Learning Center designated for Freeman family members
• Payroll deduction at various locations, including The Daily Grind, Freeman Gift Shop, and the cafeteria

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed