RN Clinical Liaison

Gentiva Hospice • Vestavia Hills, AL

2d

About The Position

The RN Clinical Liaison ensures intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. The role builds professional relationships, coordinates admissions, and supports community awareness of hospice services. It includes assessing eligibility, educating patients and families, completing admission documentation, coordinating with referral sources and the hospice care team, and making daily visits to hospitals and facilities.

Requirements

• Licensed nurse with three to five years of hospice experience required.
• At least three years of hospice experience required.
• Current RN license to practice nursing in the state of employment.
• CPR certification.
• Valid driver's license and automobile insurance.
• Strong knowledge of hospice care and the needs of patients and families.
• Familiarity with community resources and referral networks.
• Excellent patient assessment and documentation skills.
• Ability to supervise staff, coordinate services, and manage programs effectively.
• Strong communication and interpersonal skills, with sensitivity to diverse backgrounds.
• Compassion and sensitivity to terminally ill patients and their families.
• Flexibility in managing varied tasks and shifting priorities.
• Professional maturity, collaboration, and tact when working with interdisciplinary teams.
• Ability to influence and educate referral sources, patients, and families.
• Demonstrated commitment to patient advocacy and quality care.

Nice To Haves

• BSN with five or more years of hospice experience.
• Prior experience as a discharge planner, case manager, or educator.

Responsibilities

• Receive and respond to referrals from hospitals, home health agencies, physicians, case managers, skilled nursing facilities, and other healthcare professionals.
• Assess patient eligibility for hospice by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families.
• Educate patients and families about hospice care, how it works, and its benefits.
• Complete required documentation and coordinate intake and admission, meeting legal, clinical, and payer requirements.
• Coordinate communication and handoffs between referral sources and the hospice care team, responding promptly to needs.
• Visit hospitals and facilities daily and maintain visibility and accessibility with discharge planners, case managers, and physicians.
• Build and maintain relationships with referral partners and identify outreach opportunities to increase awareness of hospice services.

Benefits

• Competitive pay.
• 401(k) with company match.
• Career advancement opportunities.
• National and local recognition programs.
• Teammate Assistance Fund.
• Medical, dental, and vision insurance for full-time associates.
• Mileage reimbursement or fleet vehicle program for full-time associates.
• Generous paid time off and seven paid holidays for full-time associates.
• Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care.
• Education support and tuition assistance, including ASN-to-BSN and BSN-to-MSN programs.
• Free continuing education units (CEUs).
• Company-paid life and long-term disability insurance.
• Voluntary benefits including pet, critical illness, accident, and long-term care coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed