RN Clinical Liaison
About The Position
Gentiva is seeking an experienced, compassionate hospice clinical liaison to manage intake and referral processes and help meet the needs of patients, families, referral sources, and the organization. The role builds professional relationships, coordinates admissions, and supports community awareness of hospice services. The liaison responds to referrals, evaluates hospice eligibility, educates patients and families, completes admission documentation, and coordinates communication between referral partners and the hospice team. The role includes daily visits to hospitals and facilities and outreach to existing and prospective referral partners. The position requires an active RN license in the state of employment, CPR certification, a valid driver’s license, and automobile insurance. At least three years of hospice experience is required. Gentiva describes itself as a national provider of hospice, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of clinicians across 38 states.
Requirements
- Licensed nurse with at least three years of hospice experience.
- Current RN license to practice in the state of employment.
- CPR certification.
- Valid driver’s license and automobile insurance.
- Strong knowledge of hospice care and the needs of patients and families.
- Familiarity with community resources and referral networks.
- Strong patient assessment and documentation skills.
- Ability to supervise staff, coordinate services, and manage programs effectively.
- Strong communication and interpersonal skills, including sensitivity to diverse backgrounds.
- Compassion and sensitivity toward terminally ill patients and their families.
- Flexibility in managing varied tasks and changing priorities.
- Professional maturity, collaboration, and tact when working with interdisciplinary teams.
- Ability to influence and educate referral sources, patients, and families.
- Commitment to patient advocacy and quality care.
Nice To Haves
- BSN with five or more years of hospice experience.
- Prior experience as a discharge planner, case manager, or educator.
Responsibilities
- Receive and respond to referrals from hospitals, home health providers, physicians, case managers, skilled nursing facilities, and other healthcare professionals.
- Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families.
- Explain hospice services and care to patients and families with clarity, reassurance, and compassion.
- Complete required documentation and coordinate intake and admission while ensuring legal, clinical, and payer requirements are met.
- Serve as a liaison between referral sources and the hospice care team to support seamless handoffs, clear communication, and rapid response.
- Visit hospitals and facilities daily and maintain visibility and accessibility with discharge planners, case managers, and physicians.
- Maintain relationships with referral partners and identify outreach opportunities to increase awareness of hospice services.
Benefits
- Medical, dental, and vision insurance.
- Wellness programs and resources, including telemedicine, diabetes management, and joint and spine concierge care.
- 401(k) with company match.
- Paid time off, including generous PTO and seven paid holidays for full-time associates.
- FMLA, ADA, and other applicable federal and state-required leaves.
- Short-term and long-term disability; company-paid long-term disability is listed among additional full-time benefits.
- Health Savings Account contribution.
- Mileage reimbursement or fleet car/vehicle program.
- Cell phone reimbursement for eligible roles.
- Short-term incentive for eligible roles.
- Tuition reimbursement and education support, including ASN-to-BSN and BSN-to-MSN assistance.
- Career advancement opportunities.
- National and local recognition programs.
- Teammate Assistance Fund.
- Free continuing education units (CEUs).
- Company-paid life insurance.
- Voluntary benefits, including pet, critical illness, accident, and long-term care coverage.
- Competitive pay.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
