RN Clinical Liaison

Care Hospice•Chattanooga, TN

About The Position

Hospice of Chattanooga is seeking a self-motivated and passionate RN Clinical Liaison to conduct hospital- and medical facility-based outreach, identify referral sources, and maintain relationships that support hospice referrals and census growth. The liaison uses clinical knowledge, empathetic communication, and marketing skills to educate referral sources, families, and prospective patients about hospice services. The role also serves as a hospice resource for referral sources and supports excellent patient and customer service. The schedule is Monday through Friday, 10 a.m. to 6 p.m., in the Chattanooga territory.

Requirements

  • Current, unencumbered registered nurse license.
  • At least one year of sales or marketing experience in healthcare.
  • Ability to establish and maintain working relationships with key staff, marketing contacts, and clinical staff to ensure understanding of Hospice services.
  • Demonstrated ability to generate and maintain relationships with new and existing accounts, including physicians, healthcare professionals, and community agencies.
  • Willingness to drive, reliable transportation, a valid driver’s license, and auto insurance.

Nice To Haves

  • Bachelor’s degree in nursing or healthcare preferred.
  • One to two years of hospice or palliative care marketing experience strongly preferred.

Responsibilities

  • Determine primary decision makers and proactively build positive working relationships with members of the medical community and partners.
  • Promote Hospice patient care services through regular visits that reflect the quality of care and the organization’s capabilities.
  • Build the hospice brand as a preferred provider in the service area and work toward agency growth and census goals.
  • Make regular, planned calls to secure referrals and build census among existing and prospective referral sources, including physicians, facilities, hospital and skilled nursing facility case managers, discharge planners, social workers, and other healthcare providers.
  • Assist Hospice in determining patient eligibility when appropriate, based on hospice knowledge and training.
  • Conduct initial meetings with patients and families to explain hospice services and philosophy and obtain consents for care.

Benefits

  • Comprehensive health, dental, and vision insurance
  • Career Path Program supporting internal growth, advancement, and increased pay
  • 15 days of paid time off and 10 holidays
  • Tuition reimbursement and certification assistance
  • Wellness and discount programs
  • Cell phone, mileage, and gym membership reimbursement
  • Company matching 401(k)
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