The RN Case Manager is a member of the health care team who collaborates to enhance the delivery of patient care services across the continuum of care. The role meets patients’ needs efficiently and expeditiously by improving the patient experience, supporting high-quality patient care, reducing costs, and ensuring reimbursement. Using broad knowledge of clinical care and systems management, the Case Manager evaluates, predicts, and facilitates the trajectory of patient care. The role uses a collaborative process of assessment, planning, implementation, care coordination, monitoring, advocacy, and evaluation to meet each individual’s health care needs. This is an MGH float position with four 10-hour shifts and a commitment to one weekend per month. The Case Management Department provides an in-depth orientation and onboarding program, as well as a “Novice to Expert” program. Case Managers are supported by leaders, subject matter expert colleagues, and case management resource specialists. MGH also offers a Clinical Recognition Program to formally recognize clinical staff expertise in caring for patients and families.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree