RN Care Delivery Manager (Temp-to-Perm) – Bronx, NY.

Northwell • Village of New Hyde Park, NY

25d

About The Position

FlexStaff is seeking an experienced RN clinical manager to lead care delivery for its client in the Bronx, New York. The manager will champion compassionate, comprehensive, person-centered care and help improve participant satisfaction and health outcomes. The role oversees personalized care plans and clinical operations, supports and develops clinical staff, and ensures documentation and services meet applicable regulatory and quality standards. When assigned, the manager will serve as Director of Patient Services (DPS) for the LHCSA.

Requirements

• Registered nurse with experience as a clinical manager and a proven record of leadership in a healthcare setting.
• Bachelor of Science in Nursing (BSN) required.
• Knowledge of regulatory standards, clinical practices, and quality assurance.
• Strong coordination, communication, and problem-solving skills, including in high-pressure situations.
• Commitment to person-centered care and improving participant outcomes.
• Proactive, results-oriented approach and commitment to continuous improvement and innovation.
• Ability to foster a supportive, high-performing team environment.

Responsibilities

• Oversee the design and execution of personalized care plans to support participant satisfaction and health outcomes.
• Facilitate Interdisciplinary Team (IDT) meetings and Service Delivery Requests (SDRs).
• Run clinical delivery reports, manage on-call duties, address grievances, and collaborate with clinicians to support assessment accuracy using the UAS analyzer system.
• Allocate staffing and resources to foster a collaborative work environment.
• Partner with HR on interviews, onboarding, coaching, professional development, and annual performance reviews.
• Ensure accurate documentation, review participant charts for quality, and address deficiencies.
• Ensure compliance with regulations and federal and state standards, and pursue improvements to services and policies.
• Maintain communication across the IDT and relevant parties; coordinate care transitions and long-term services; and adapt care plans to changing needs and goals.
• Serve as Director of Patient Services (DPS) for the LHCSA when assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager