RN Care Delivery Manager (Temp-to-Perm) – Bronx, NY.

Northwell Health • Lake Success, NY

25d

About The Position

FlexStaff is seeking an RN Care Delivery Manager to lead the delivery of compassionate, comprehensive, person-centered care for participants in the Bronx, NY. The manager oversees personalized care planning, clinical operations, staff development, quality assurance, and regulatory compliance, with the goal of improving participant satisfaction and health outcomes. When assigned, the manager serves as Director of Patient Services (DPS) for the LHCSA. The position is listed as temp-to-perm.

Requirements

• Registered Nurse (RN) with experience as a clinical manager and a demonstrated leadership track record in a healthcare setting.
• Bachelor of Science in Nursing (BSN) required.
• Knowledge of regulatory standards, clinical practices, and quality assurance.
• Ability to coordinate, communicate, and solve problems in high-pressure situations.
• Proactive, results-oriented approach and commitment to continuous improvement and innovation.
• Commitment to person-centered care, improving participant outcomes, and fostering a supportive, high-performing team environment.

Responsibilities

• Oversee the design and execution of personalized care plans to improve participant satisfaction and health outcomes.
• Facilitate Interdisciplinary Team (IDT) meetings and Service Delivery Requests (SDRs).
• Run clinical delivery reports, manage on-call duties, address grievances, and collaborate with clinicians to ensure assessment accuracy using the UAS analyzer system.
• Allocate staffing and resources to support clinical operations.
• Partner with HR on interviews, onboarding, coaching, professional development, and annual performance reviews.
• Ensure accurate documentation and review participant charts for quality; address deficiencies promptly.
• Ensure compliance with regulations and federal and state standards, and pursue improvements in services and policies.
• Coordinate communication across the IDT and relevant parties, care transitions, and long-term services; adapt care plans as participant needs and goals change.
• When assigned, serve as Director of Patient Services (DPS) for the LHCSA.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager