RMA Repair Tech Intern

Matrix Design Group•Newburgh, IN

1d•Onsite

About The Position

Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally. We are currently seeking an intern with the RMA department for a 2027 Summer Internship. This position will support the functions of the RMA department. They will work with the entire RMA department. They must have the ability to communicate effectively with all levels of personnel. The responsibilities will also include working of different software packages including Oracle Fusion and Microsoft Office. This position works in a team environment at our home office in Newburgh, IN. This is not a remote position. This is a paid internship. This position reports to the Customer Service Manager.

Requirements

All applicants must be able to provide proof of eligibility to work in the United States.
Employment is contingent upon the successful completion of the I-9 form, as required by federal law.
Candidates will be required to undergo an employment verification process before beginning work.
We do not offer sponsorship for work authorization (e.g., H-1B, TN, or other visas) at this time.
Currently enrolled in a diploma/degree seeking program
Ability to accurately enter data with basic clerical skills
Organized and dependable
Good computer skills
Strong customer service skills
Ability to work independently and in a small team
Excellent communication skills – both written and verbal

Nice To Haves

Working of different software packages including Oracle Fusion and Microsoft Office.

Responsibilities

Moving finished goods and/or components from manufacturing and warehouse for RMA inventory or processing to customers
Assist with inventory Cycle Counts
Scanning and attaching supporting documents to Work Orders
Building subassemblies for the Repair Techs
Assist in maintaining a clean lab work area
Building finished goods boxes for products for Shipping and Receiving
Assisting in the Shipping and Receiving process, as needed
Assisting Repair Techs, as needed