RMA Line Technician

American Battery Solutions•Springboro, OH

2d•Onsite

About The Position

The RMA Line Technician analyzes and remanufactures battery packs returned through the Return Material Acquisition (RMA) process. The role includes inspecting failed components, replacing parts, and documenting work in accordance with established procedures to ensure traceability and quality standards. It combines hands-on manufacturing, battery autopsy and repair, and computer-based record-keeping. The technician disassembles, repairs, and reassembles high-voltage battery packs and modules; diagnoses technical issues; performs root-cause analysis; and verifies repairs through inspections and testing. The role also supports quality investigations and continuous improvement, manages returned-pack inventory, maintains tools and equipment, and contributes to troubleshooting workflows and documentation. The position is located at the American Battery Solutions Advanced Battery Manufacturing Center in Springboro, Ohio.

Requirements

High school diploma or equivalent.
At least two years of relevant manufacturing or mechanical experience.
Proficiency in forklift operation.
Ability to use Microsoft productivity tools for documentation and reporting.
Troubleshooting skills for electrical and mechanical systems in a manufacturing environment.
Experience disassembling, repairing, and reassembling high-voltage battery packs or similar systems.
Experience working under quality systems such as ISO 9001, including understanding quality standards and performing compliance inspections.
Ability to complete physically demanding work, including prolonged standing, walking, bending, and stretching.
Ability to bend, lift, stretch, stoop, push, pull, stand, and carry as needed to inspect, service, and operate machinery, equipment, and gauges.
Ability to lift up to 50 pounds.
Visual acuity to read instructions, operate machines, and inspect parts; good hand-eye coordination, depth perception, and reaction time.
Ability to maintain attention for long periods, single-task focus, and situational awareness, and to see and respond to dangerous situations.
Ability to recognize small numbers, letters, symbols, and colors on prints and/or operate field instruments and equipment.
Ability to successfully complete position-specific pre-placement requirements.

Nice To Haves

An associate degree in mechanical or electrical engineering, or a related field, or equivalent relevant experience.
Experience in battery manufacturing, automotive electrification, industrial electronics rework, or a related field.

Responsibilities

Disassemble, repair, and reassemble high-voltage battery packs and modules according to approved work instructions and safety protocols.
Diagnose errors and technical issues and determine appropriate solutions.
Perform root-cause analysis on failed components using appropriate equipment, replace parts, and verify compliance through inspections and testing.
Review and produce scrap reports, ensure their accuracy, and provide feedback for continuous improvement.
Create RMA analysis reports and document findings, repairs, and parts usage in service and inventory platforms such as Salesforce, Plex, or ERP systems.
Support quality investigations, 8D creation, and continuous improvement initiatives for returned materials.
Conduct quality checks and document test and inspection data to ensure compliance with applicable specifications and standards.
Maintain and calibrate tools and equipment, and keep the work area clean and organized in accordance with safety and ergonomic guidelines.
Manage returned-pack inventory, including restocking through forklift operation, disposal, or repair actions.
Troubleshoot, test, repair, and service equipment.
Participate in developing troubleshooting workflows and documentation.
Enter data into multiple platforms.
Adhere to federal and state regulations and company policies, processes, and procedures.
Maintain predictable and reliable attendance.
Perform other duties as requested, directed, or assigned.

Benefits

Four weeks of paid time off, 15 holidays, and parental leave.
100% company-paid medical, dental, and vision insurance.
100% company-paid short-term disability, long-term disability, and life insurance.
Flexible Spending Account (FSA) and Health Savings Account (HSA) offerings.
Company-provided 401(k) savings plan with immediately vested matching contributions.
Voluntary benefits offerings.
Tuition assistance.
Employee Referral Program.
Employee development and career growth opportunities.
Competitive salary and retirement program.