RMA Line Technician

American Battery Solutions • Springboro, OH

7h • Onsite

About The Position

The RMA Line Technician analyzes and remanufactures battery packs returned through the Return Material Acquisition (RMA) process. The role includes inspecting failed components, replacing parts, and documenting work in accordance with established procedures to ensure traceability and quality compliance. It combines hands-on manufacturing, component autopsy, and repair with accurate computer-based record-keeping.

The technician works with high-voltage battery packs and modules, diagnoses and repairs issues, performs inspections and testing, and supports quality investigations and process improvements. The role also involves managing returned-pack inventory, maintaining tools and equipment, and following safety, regulatory, and company requirements.

This position is based at American Battery Solutions’ Advanced Battery Manufacturing Center in Springboro, Ohio. The company describes the role’s physical requirements as including prolonged standing and walking, bending and stretching, and lifting up to 50 pounds. Travel to and navigation of a variety of locations may be required.

Requirements

• High school diploma or equivalent.
• Associate degree in Mechanical or Electrical Engineering or a related field, or equivalent relevant experience.
• At least two years of relevant manufacturing or mechanical experience.
• Proficient in forklift operation.
• Ability to use Microsoft productivity tools for documentation and reporting.
• Experience in battery manufacturing, automotive electrification, industrial electronics rework, or a related field.
• Proven troubleshooting skills for electrical and mechanical systems in a manufacturing environment.
• Experience disassembling, repairing, and reassembling high-voltage battery packs or similar systems.
• Experience working under quality systems such as ISO 9001, understanding of quality standards, and ability to perform inspections for compliance.
• Ability to complete physically demanding work, including prolonged standing, walking, bending, and stretching; ability to bend, lift, stretch, stoop, push, pull, stand, and carry as needed.
• Ability to lift up to 50 pounds at a time.
• Excellent depth perception and reaction time; visual acuity to read instructions, operate machines, and inspect parts; and good hand-eye coordination.
• Ability to maintain attention for long periods, single-task focus, and situational awareness, and to see and respond to dangerous situations.
• Ability to recognize small numbers, letters, symbols, and colors on prints and/or operate field instruments or equipment.
• Ability to successfully complete position-specific pre-placement requirements.

Responsibilities

• Disassemble, repair, and reassemble high-voltage battery packs and modules according to approved work instructions and safety protocols.
• Diagnose errors and technical issues and determine appropriate solutions.
• Perform root cause analysis on failed components using appropriate equipment; replace parts and verify compliance through inspections and testing.
• Review and produce scrap reports, ensure their accuracy, and provide feedback for continuous improvement.
• Create RMA analysis reports and record findings, repairs, and parts usage in company service and inventory platforms, such as Salesforce, Plex, or ERP platforms.
• Support quality investigations, 8D creation, and continuous improvement initiatives for returned materials.
• Perform quality checks and document test and inspection data to verify compliance with applicable specifications and standards.
• Maintain tools and equipment, perform proper calibration, and keep the work area clean and organized in accordance with safety and ergonomic guidelines.
• Manage returned-pack inventory, including restocking by forklift operation, disposal, or repair actions.
• Troubleshoot, test, repair, and service equipment.
• Participate in developing troubleshooting workflows and documentation.
• Enter data into multiple platforms.
• Adhere to federal and state regulations and company policies, processes, and procedures.
• Maintain predictable and reliable attendance.
• Perform other duties as requested, directed, or assigned.

Benefits

• Four weeks of paid time off, 15 holidays, and parental leave.
• 100% company-paid medical, dental, vision, short-term disability, long-term disability, and life insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) offerings.
• Company-provided 401(k) savings plan with immediately vested matching contributions.
• Voluntary benefits offerings.
• Tuition assistance.
• Employee Referral Program.
• Employee development and career growth opportunities.
• Competitive salary and retirement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED