RMA Inventory Clerk, Part-Time
About The Position
The part-time RMA Material Planning Clerk supports daily inventory control and material flow activities within the Return Merchandise Authorization (RMA) department. The role receives and transfers returned products and materials, enters data, conducts inventory counts, and coordinates with suppliers to resolve discrepancies. The position also supports spare parts management, return-to-vendor (RTV) processing, repair tracking, invoicing, and service quotations within RMA systems. Working closely with the Warehouse team, the clerk helps maintain accurate inventory records and contributes to continuous improvement initiatives across warehouse and RMA operations.
Requirements
- High school diploma required.
- Prior data-entry experience required.
- Conversational Mandarin Chinese required to communicate with global staff and clientele.
- Good knowledge and understanding of RMA technical processes, policies, procedures, and guidelines.
- Ability to manage multiple projects amid changing circumstances, workloads, priorities, and deadlines while producing quality results.
- Self-initiative, motivation, confidence, accuracy, attention to technical detail, teamwork, and a can-do attitude.
- Time-management, organizational, and interpersonal skills.
- Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Access, and Outlook.
- Good verbal and written communication skills.
- Ability to lift up to 20 pounds of products and materials.
- Applicants must meet U.S. Government ITAR work-authorization requirements: be a U.S. citizen, lawful permanent resident, protected individual under 8 U.S.C. 1324b(a)(3), or eligible to obtain required U.S. Department of State authorizations.
- Employment offers are contingent on successful completion of a pre-employment drug screening.
Nice To Haves
- Associate’s (A.A./A.S.) degree in a related technical or scientific field, or equivalent one year of related inventory-control experience.
Responsibilities
- Receive incoming spare parts; itemize, label, and enter products and materials into inventory.
- Record all material-in and material-out transactions and maintain accurate, timely inventory through ongoing cycle counts, physical counts, and annual inventory reporting.
- Follow up on receiving and internal material transfers; verify packing rosters; handle invoicing and service quotations; and resolve discrepancies with parts suppliers.
- Perform product receiving for the Warehouse Supervisor.
- Collaborate with technical support to improve RMA programs, processes, procedures, and guidelines.
- Collaborate with the Warehouse Department on recommendations to improve warehouse conditions, layout, operations, and product knowledge.
- Assist in coordinating across company departments to ensure sales orders are processed accurately, properly, and on time.
- Support RMA management and administration in achieving material processing and control goals and objectives.
- Complete other assigned tasks and projects.
Benefits
- Competitive salary dependent on experience.
- Friendly, team-oriented work environment.
- Medical, dental, vision, long-term disability, and life insurance.
- Employee Assistance Program (EAP).
- 401(k) with company match.
- Education and personal development reimbursement program.
- Vacation and paid holidays.
- Company events and lunches.
- Work-from-home program once eligible.
- Referral bonus.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
