Risk and Payments Analyst

Rush Street Interactive•New Jersey, NJ

20h•$50,000 - $55,000

About The Position

Rush Street Interactive is seeking a Risk and Payments Analyst to support its expanding Risk & Payments team in the regulated online gaming industry. The analyst will help protect the business while supporting a smooth customer experience across payments, fraud prevention, and KYC processes. The role partners with internal teams to identify risks, execute payment workflows, and improve operational efficiency. It welcomes candidates with a range of experience, backgrounds, and locations; eligible candidates may be based in the Continental United States or Canada, with specific location requirements varying by role. The stated U.S. pay range is $50,000–$55,000, with compensation outside the U.S. determined using a locally informed approach. Total compensation may include base pay, benefits, and/or bonuses.

Requirements

Experience in payments, fraud, risk, compliance, or operations.
Strong understanding of payment methods, chargebacks, and fraud detection principles.
Analytical ability to identify patterns and assess risk.
Excellent written and verbal communication skills.
Strong attention to detail, organization, and time management.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Proficiency with Excel and reporting platforms such as Looker or similar.
Ability to work independently and collaboratively.

Nice To Haves

Experience in iGaming or fintech.
Familiarity with KYC/AML processes and regulatory environments.

Responsibilities

Review and process withdrawals and customer documentation accurately and promptly.
Conduct KYC verification by reviewing, approving, or rejecting customer-submitted documents.
Monitor player activity to identify, investigate, and escalate potential fraud or suspicious behavior.
Respond to escalated customer inquiries concerning payments, fraud, and account activity.
Support Customer Support and other teams with payment-related questions and issue resolution.
Maintain accurate records and logs in accordance with jurisdictional and regulatory requirements.
Ensure compliance with internal policies, standard operating procedures, and applicable regulatory standards.
Identify trends, risks, and process gaps and provide feedback to leadership and product teams.
Collaborate with team members on quality assurance and continuous improvement initiatives.
Escalate complex or high-risk issues to management promptly.