Rheumatology Clinical Account Specialist-North and South Dakota
About The Position
UCB is seeking a Rheumatology Clinical Account Specialist to drive demand for an assigned product across North and South Dakota, including Bemidji, Minnesota. The role reinforces the product’s clinical features and UCB’s value, builds relationships with clinical decision makers and office support staff, and supports positive experiences for patients with severe immunologic diseases treated in the home care setting. The specialist works toward product-volume sales goals and other accountabilities, including reach and frequency with stakeholders in an assigned call plan. The position requires understanding the patient journey and local care-delivery ecosystems, including pharmacy benefits, payers, access restrictions, and barriers. The specialist works collaboratively with healthcare professionals, support staff, and UCB colleagues across a matrix organization to address customer needs and opportunities. UCB describes its work approach as hybrid-first; unless the position’s nature or description precludes it, employees spend 40% of their time in the office. The role’s territory and field responsibilities are specified, but the posting does not state a separate work location arrangement for this position.
Requirements
- Bachelor’s degree (BA/BS).
- At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
- Valid U.S. driver’s license and no more than 3 moving violations in the past 2 years.
- Must reside within the assigned territory.
Nice To Haves
- Experience selling injectable products.
- Experience calling on rheumatologists.
- Experience discussing therapeutic strategies to inform and influence decision makers.
- Ability to develop and apply clinical and business expertise and effective selling skills.
- Experience executing marketing strategies at the local level.
- Demonstrated understanding of the managed care landscape and its impact on business.
Responsibilities
- Attain sales goals and objectives by product volume, along with other key accountabilities such as reach and frequency with assigned call-plan stakeholders.
- Develop a strong understanding of the patient journey of care, including the needs of patients in the at-home care setting.
- Establish professional working relationships with healthcare professionals and support staff within the prioritized customer call plan.
- Communicate clinical information about the assigned UCB product and relevant patient support services to provide an outstanding patient experience.
- Understand local ecosystems, including the payor environment and pharmacy benefits, and navigate local care-delivery systems and models with varying restrictions and patient-access barriers.
- Maintain a thorough understanding of the competitive marketplace and the factors driving prescriber decisions.
- Apply UCB Patient Value Strategy principles through collaborative, team-oriented relationships and integration with local UCB ecosystem business partners.
- Identify when and how to involve relevant UCB matrix colleagues based on customer needs or opportunities.
- Conduct account activities such as profiling, call planning, and reviewing UCB sales data related to at-home administration with assigned stakeholders.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
