Reverse Logistics Coordinator

DriveTime•Tempe, AZ
•Hybrid

About The Position

The Reverse Logistics Coordinator supports the Reverse Logistics Manager with DriveTime inventory involving wholesale-grade units purchased through auction channels and vehicles undergoing the reverse logistics process. The role coordinates with department leads to gather information, submit and track inventory, and communicate with auctions. It also coordinates the processing of returned vehicles from customers, retail partners, and vendors; ensures timely evaluation, disposition, and routing; and monitors workflows to identify delays, inefficiencies, and cost drivers. The coordinator maintains accurate records, gathers information to facilitate negotiation and resolution, and escalates matters to management when appropriate. The position uses a hybrid work approach and requires working onsite at least three days per week.

Requirements

  • Bachelor’s degree in a business-related discipline.
  • Excellent verbal and written communication skills.
  • Ability to use databases and systems to review and verify documentation and information.
  • Ability to read and interpret documents such as legal documents and business correspondence.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Strong organization and time-management skills, including the ability to manage multiple projects and deadlines.
  • Ability to work autonomously and self-motivate.
  • Strong attention to detail.

Responsibilities

  • Support the Reverse Logistics Manager with inventory related to wholesale-grade units purchased through auction channels and vehicles undergoing reverse logistics.
  • Coordinate with department leads to gather information, submit and track DriveTime inventory, and communicate with auctions.
  • Coordinate the processing of returned vehicles from customers, retail partners, and vendors.
  • Ensure timely evaluation, disposition, and routing of returned vehicles.
  • Monitor reverse logistics workflows to identify delays, inefficiencies, and cost drivers.
  • Maintain accurate records of returns, credits, and vehicle dispositions.
  • Gather relevant information to facilitate negotiation and resolution.
  • Escalate matters to management as appropriate.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance, with the company covering a sizable amount of insurance premiums.
  • 401(k).
  • Company-paid life insurance.
  • Short- and long-term disability coverage.
  • Professional growth opportunities.
  • Tuition reimbursement.
  • Wellness program with self-guided coaching and journeys, cash incentives, and discounts on medical premiums.
  • Competitive pay.
  • In-house gym.
  • Paid time off, including wellness days, holidays, and personal time for full-time roles.
  • Hybrid work approach.
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