Reverse Logistics Expert

Target•Fairport, NY
•Onsite

About The Position

The Reverse Logistics Expert supports store operations by accurately processing deliveries, transfers, returns, and other reverse-logistics activities. The role helps maintain inventory accuracy, minimize shortage and compliance risks, and ensure that merchandise and environmentally sensitive items are handled in accordance with company processes, applicable laws, and regulations. It also contributes to a guest-first culture by assisting guests and supporting other store services as needed. The position is active and physically demanding, requiring teamwork, flexibility, attention to detail, and the ability to work in a fast-paced environment. Training is provided. The role may involve operating powered equipment, handling merchandise, moving around the store for a full shift, and working in varying temperatures and other elements during certain duties.

Requirements

  • Must be at least 18 years old.
  • Have a welcoming and helpful attitude toward guests and team members.
  • Be able to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Be able to work independently and as part of a team.
  • Be able to resolve guest questions quickly.
  • Have attention to detail and be able to follow multi-step processes.
  • Be able to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Accurately handle cash register operations as needed.
  • Be able to climb ladders.
  • Be able to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 44 pounds.
  • Be available for a flexible schedule, including nights, weekends, holidays, and peak shopping times; reliable and prompt attendance is necessary.
  • Be capable of working in and being exposed to varying temperatures, humidity, and other elements during certain duties.
  • Be able to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

  • Previous receiving or reverse logistics experience is preferred but not required.

Responsibilities

  • Know the tools, products, and services available in the store and the assigned area to resolve guest issues and improve the guest experience.
  • Receive deliveries using the receive application and process inbound store transfers to maintain inventory accuracy.
  • Accurately receive Direct to Store Deliveries (DSD) and Advance Direct to Store Deliveries (ADSD) according to established processes.
  • Follow up daily to ensure unacknowledged deliveries have been received.
  • Handle freight shipment paperwork accurately and arrange shipping when necessary.
  • Process donations, Central Return Center (CRC) items, electronics recycling, transfer orders, salvage, and inventory removals in compliance with DOT regulations and established methods.
  • Identify and handle environmentally sensitive item management (ESIM) in compliance with applicable laws and regulations, and complete the weekly ESIM log.
  • Process vendor credits and damaged or defective items accurately and promptly, and handle merchandise returns according to company and vendor guidelines.
  • Maintain invoices and documentation according to record-retention guidelines for deliveries, ESIM waste pickups, and outbound shipments.
  • Operate powered equipment as needed to unload freight or move merchandise.
  • Demonstrate ethical conduct and follow safety and compliance policies, practices, and training; report hazards and correct them where possible.
  • Support guest services, including backup cashiering, order pickup, and Drive Up, while following applicable compliance requirements.
  • Greet guests, offer welcoming assistance to resolve their needs, and thank them for shopping at Target.
  • Perform other duties based on business needs.

Benefits

  • Competitive benefits covering financial, education, and well-being offerings; eligibility details are provided through the linked benefits information.
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