Revenue Operations Manager

Invoca • San Francisco, CA

4d • Remote

About The Position

Invoca is seeking a Revenue Operations Manager to own day-to-day operations across the pre-sale funnel and help the organization scale. The role connects Sales, Revenue Systems, and the AI team, supporting the flow of leads, pipeline movement, GTM data, and the identification of operational friction. The manager partners with Sales leadership on forecasting, pipeline hygiene, reporting, and process governance, and works with Revenue Systems to maintain and evolve the tools and data infrastructure supporting the funnel. The role also collaborates with the AI team to apply automation and AI-driven workflows to reduce manual work and improve seller productivity.

This hands-on position combines ownership of operational fundamentals with the design and implementation of scalable processes. It reports to the Sr. Director of Revenue Operations and Enablement and partners across Sales, Marketing, GTM Systems, and Customer Success. The position is remote-first and limited to candidates based within approximately a two-hour drive of the listed U.S. metropolitan areas. Occasional business travel may be required.

Requirements

• At least 5 years of experience in Revenue Operations, Sales Operations, GTM Operations, or a related function in a B2B SaaS environment.
• Hands-on experience owning day-to-day RevOps processes, including pipeline management, forecasting support, lead routing, territory or account operations, and reporting.
• A track record of designing and implementing scalable processes that support organizational growth.
• Strong Salesforce proficiency and comfort working with GTM systems and data.
• Hands-on experience with Salesforce, Salesloft, ZoomInfo, Gong, and Gumloop, or comparable AI workflow automation tools.
• Ability to independently build, test, and deploy AI-powered workflows and automations, along with a strategic perspective on where AI can be applied.
• Strong analytical skills and business judgment, with the ability to turn data and field feedback into actionable recommendations.
• Excellent cross-functional communication and influence skills, and the ability to build trust with sellers, Sales leadership, and technical partners.
• A hands-on, detail-oriented working style and ability to move between daily operations and strategic initiatives.
• Bachelor's degree in Business Administration, Economics, or a related field, or equivalent practical experience.
• Must be based within approximately a two-hour drive of one of the listed hiring areas: Greater Los Angeles Area (including Santa Barbara and San Diego), SF Bay Area, Denver Metro, Austin Metro, Chicago Metro, Greater NYC Area, or Seattle Metro.

Nice To Haves

• Experience partnering with a Revenue Systems or Business Systems team.

Responsibilities

• Own day-to-day Revenue Operations across the pre-sale funnel, including pipeline management, forecasting support, reporting, data hygiene, and process governance.
• Partner with Sales leadership on forecast cadences, pipeline reviews, territory operations, and quota operations, and surface insights for decision-making.
• Design and build scalable pre-sale processes, including lead routing, account assignment, opportunity stage management, and hand-off workflows.
• Partner with Revenue Systems to maintain, troubleshoot, and evolve Salesforce and adjacent GTM tools, ensuring data integrity and system reliability.
• Collaborate with the AI team to identify, scope, and implement AI-driven automation and workflows that reduce manual effort, improve data quality, and increase seller efficiency.
• Partner with Enablement to build and maintain enablement resources and playbooks, including deal strategy frameworks and account planning tools.
• Use data and field feedback to identify operational friction, diagnose root causes, and drive process, policy, or system improvements.
• Build and maintain reporting and dashboards that provide visibility into pipeline health, funnel conversion, and key operational metrics.
• Lead cross-functional projects from problem definition through implementation and impact measurement, working with Sales, Marketing, Systems, and AI teams.
• Serve as an operational partner to sellers and Sales leadership, balancing day-to-day support with the evolution of the operating model.

Benefits

• Medical, dental, and vision coverage beginning on the first day of employment for U.S.-based teammates.
• Mental wellbeing support and an Employee Assistance Program.
• Wellness subsidy applicable toward gym memberships, fitness classes, and more.
• Flexible paid time off.
• 20 U.S. paid holidays, including a winter break.
• Up to 12 weeks of 100% paid family leave for baby bonding, adoption, and caring for family members.
• Up to 12 weeks of 100% paid medical leave for childbirth and medical needs.
• Access to enterprise-grade AI tools, including leading LLMs and agentic AI workflow solutions.
• Annual professional development reimbursement of up to $1,000 per fiscal year.
• 401(k) plan through Fidelity with a company match of up to 4%.
• Company-wide and team recognition programs, including President's Club and quarterly and departmental awards.
• Sabbatical after seven years of service.
• Bonus and/or commission eligibility, where applicable.
• Stock option program for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level