Revenue Operations Manager

AfterShip•United States, TX

1d•$141,000 - $165,000•Remote

About The Position

The Revenue Operations Manager owns the operational backbone supporting AfterShip’s Sales, Customer Success, and Partnerships teams. Reporting to the Senior Manager, Revenue Operations, this role works across Sales, CS, Partnerships, Finance, and Legal to improve forecast accuracy, provide sales operations analysis, and deliver cross-functional projects. The position combines hands-on systems administration with analysis and process improvement, while maintaining reliable forecasts, clean CRM data, and effective execution of GTM initiatives.

Requirements

At least 3 years of experience in Revenue Operations, Sales Operations, or GTM Systems, ideally supporting both Sales and Customer Success.
Hands-on experience administering HubSpot and sales engagement or forecasting tools such as Gong, Salesloft, Outreach, or similar.
Experience owning a forecasting or pipeline reporting cadence end-to-end.
Strong project management skills and a track record of driving cross-functional work to completion, escalating blockers, and providing proactive status updates.
Experience with Jira or a comparable ticketing system.
Excellent written and verbal communication skills, including the ability to work directly with Sales, CS, Finance, Legal, and Partnerships stakeholders and run and summarize cross-functional meetings.

Nice To Haves

Familiarity with variable compensation or Deal Desk processes.
Experience supporting a Partnerships or Channel function.

Responsibilities

Own the end-to-end recurring sales and renewals forecast cadence, including scheduling, data accuracy across HubSpot, Gong Forecast/Engage, Tableau, and Control Center, publishing recaps and action items, and following up with owners.
Partner with Finance and CS leadership to reconcile renewal base, ARR, and attainment calculations.
Analyze pipeline, routing, and attribution data; recommend and implement improvements to lead routing, ICP scoring, segmentation, and meeting-source attribution; and flag data quality issues and process gaps.
Support quota setting, attainment tracking, and territory and account assignment logic.
Drive cross-functional initiatives, including tooling rollouts, process changes, and GTM system integrations, with clear owners and deadlines; track work in Jira and escalate blockers early.
Administer and own the sales technology stack, including HubSpot, Gong, Chili Piper, Apollo, Lusha, and LinkedIn Sales Navigator; troubleshoot deal creation, routing, and data synchronization issues; and manage licensing, vendor renewals, and budget consolidation.
Support quoting, contract-term negotiation, and vendor or partner agreement review with Legal and Deal Desk.
Support Strategic and Platform Partnerships with attribution tracking, deal registration, and reporting.
Own or directly support QBR and MBR preparation for Sales and CS leadership.
Support variable compensation calculations in partnership with RevOps Comp.