Revenue Operations Manager

Surge AI

3d

About The Position

Surge is seeking a Revenue Operations Manager to build the systems and processes that support its go-to-market operations. The role works closely with Marketing, Business Development, Operations, and Finance to establish clear processes, reliable data, and decision-useful reporting. It is a foundational role with broad ownership and the opportunity to shape the company's go-to-market approach as it grows.

Requirements

• Experience in revenue operations, sales operations, or marketing operations.
• Hands-on experience with CRM selection and implementation.
• Strong systems thinking, including the ability to define funnel stages, design lead routing, and turn messy data into useful reporting.
• Ability to work across Marketing, Business Development, Operations, and Finance, influence without authority, and follow through.
• Meticulous attention to detail and comfort working in a fast-paced, high-ambiguity startup environment.
• Deep interest in AI systems.

Nice To Haves

• Experience at a B2B technology or AI company.
• Direct AI/ML experience.

Responsibilities

• Define funnel stages, lead routing, and follow-up processes so opportunities are handled consistently.
• Lead CRM strategy, implementation, and administration, and shape the broader revenue technology stack.
• Partner with Marketing on target-account strategy to focus campaigns on priority accounts.
• Build attribution and pipeline reporting that connects marketing activity to opportunities and closed revenue.
• Support pipeline reviews, forecasting, and recurring business reporting for leadership.
• Partner with Finance to ensure commercial data flows reliably from deal to contract to revenue.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed