Revenue Operations Lead
About The Position
Veras is hiring a hands-on Revenue Operations Lead to build and maintain the systems that guide sales and customer teams, including customer health scoring, CRM and lifecycle automation, QBR data, forecasting, compensation plans, and capacity planning. The role is based in-office in Lehi, Utah, and works closely with Account Executives, Account Managers, Support, and the Head of Customer Operations. The Lead will use HubSpot and Metabase to provide actionable information and improve revenue and customer operations at a fast-growing healthtech startup serving senior care facilities.
Requirements
- 4 to 7 years of experience in Revenue Operations, Sales Operations, or Customer Success Operations.
- Hands-on experience automating in HubSpot and Metabase, or similar tools, and turning a vague request into a working dashboard.
- Comfort with SQL and working directly with messy data.
- Systems-thinking approach, with the ability to build systems rather than rely on one-off requests or a team of analysts.
- Clear communication skills and ability to explain numbers to sales leaders and operators.
- Proactive, detail-oriented, and comfortable in a fast-paced, team-first environment.
Nice To Haves
- B2B SaaS experience is preferred.
- Experience in healthcare, senior living, or vertical SaaS is a plus.
Responsibilities
- Build and maintain customer health scoring, dashboards, and alerts in HubSpot and Metabase so Account Managers can identify facilities that may need attention.
- Own the CRM, including lifecycle stages, automations, data quality, and reporting.
- Produce QBR data packs and value reports for Account Executives and Account Managers.
- Run forecasting, churn and expansion reviews, and capacity planning against signed deals.
- Administer compensation plans and quotas.
- Tune health-score thresholds based on which alerts and actions the team uses.
- Answer account-data questions from sales and customer operations, and fix data problems at their source.
- Provide the Head of Customer Operations with usage and ticket data to inform product priorities.
Benefits
- Competitive salary and meaningful equity.
- Team outings, hackathons, and quality swag.
- Opportunity to learn directly from experienced founders and operators.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
