Revenue Operations Lead
About The Position
Inspira Education Group is seeking a Revenue Operations Lead to help scale and strengthen its revenue operations systems and processes. The role partners with revenue operations leadership and collaborates with marketing, sales, and student success teams to improve efficiency as the business grows globally. The position supports and enhances revenue operations by improving workflows, refining processes, and ensuring systems evolve with the business. It involves hands-on work in HubSpot to enable direct-to-consumer sales motions, reporting, and day-to-day execution across teams. The Revenue Operations Lead will help scale the revenue funnel by supporting process improvements, equipping teams with appropriate tools and data, and contributing actionable business insights. This is a hands-on role requiring five days per week in person at the company’s NYC-based office.
Requirements
- At least 2 years of experience in Business, Sales, Success Operations, or a similar role.
- Proven experience collaborating with sales, marketing, and operations teams to drive strategic initiatives.
- Bachelor’s degree required.
- Strong knowledge and understanding of sales and customer success disciplines.
- Solid functional understanding of HubSpot CRM and robust experience creating and maintaining reports and dashboards.
- Excellent analytical thinking, including the ability to break ambiguous problems into manageable components and identify solutions.
- Exceptional verbal and written communication skills and strong organizational abilities.
- Strong problem-solving and troubleshooting skills, including the ability to escalate issues and roadblocks when necessary.
- Commitment to driving actionable outcomes and results.
- Ability to balance measurable outcomes with empathy for people, customers, and the business; flexible, proactive team player.
- High energy, humility, and ability to work effectively with diverse personalities.
- Willingness to take a hands-on approach and roll up their sleeves.
- Ability to work in person five days per week at the NYC-based office.
Nice To Haves
- Master’s degree.
- Experience in a startup environment and demonstrated ability to work within a scaling team, ideally one with fewer than 50 employees.
- Experience in project or program management.
Responsibilities
- Collaborate with sales, marketing, and operations teams to enhance operational excellence and rigor.
- Define, develop, and implement support systems and scalable processes for sales, marketing, and student success.
- Work with stakeholders and cross-functional teams to understand operational needs and improve workflows.
- Educate sales, marketing, and student success teams about process changes and system updates, and support change management.
- Find simple, scalable solutions to day-to-day process challenges.
- Ensure data accuracy in HubSpot CRM.
- Lead attribution infrastructure, including UTM tracking, Google Analytics, and advertising platforms.
- Integrate platforms such as GTM, GA4, and HubSpot.
- Integrate third-party tools, such as webinar tools and Outgrow, with GTM, GA4, and HubSpot.
- Write and maintain documentation for operational processes.
- Prepare ad hoc analyses and participate in special projects as needed.
- Create and maintain reports and dashboards that facilitate quick decision-making at scale.
- Drive process improvement, adoption, and effectiveness across all levels of the sales process.
Benefits
- Health, dental, and vision insurance, with base plans 100% employer paid.
- Pre-tax benefits, including FSA, DCFSA, HSA, and commuter benefits.
- Flexible paid time off (PTO) and paid holidays.
- 401(k) with company match.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
