Revenue Operations Lead

Listen Labs • San Francisco, CA

5d

About The Position

Listen Labs is hiring a Revenue Operations Lead to own and scale the systems, processes, and go-to-market strategy that support its revenue motion. Reporting to the VP of Revenue, this role leads territory strategy, segmentation, and coverage planning, and owns the revenue technology stack and Salesforce foundation. The position works across Sales, Finance, Marketing, and Growth to solve go-to-market problems and build durable infrastructure for a fast-scaling company.

The role is responsible for designing and optimizing territory models and account segmentation; using performance, market, whitespace, and account data to inform coverage and capacity plans; and partnering on headcount planning, quota alignment, and territory design. It also owns Salesforce architecture and connected systems, supports data governance and reporting, and helps teams adopt processes through training, enablement, and change management.

Requirements

• 5–8+ years of experience in Revenue Operations, Sales Operations, or Go-to-Market Strategy in a high-growth B2B SaaS environment.
• Hands-on experience owning a modern revenue technology stack.
• Proven experience designing territories, segmentation, or coverage models at scale.
• Strong understanding of B2B SaaS go-to-market motions, sales capacity planning, and revenue processes.

Responsibilities

• Design, deploy, and continuously optimize territory models and account segmentation across sales segments and regions.
• Analyze historical performance, market opportunity, whitespace, and account data to inform coverage and capacity planning.
• Partner with Sales and Finance on headcount planning, quota alignment, and equitable territory design.
• Lead territory balancing to support fairness, clarity, and strong performance opportunities for sales representatives.
• Support go-to-market planning cycles with territory assignments, coverage recommendations, and scenario modeling.
• Lead special projects such as market expansion, vertical strategy, or new sales motion design.
• Own and evolve the revenue technology stack, including Salesforce and integrated go-to-market tools.
• Manage Salesforce architecture, workflows, routing logic, validation rules, and automation.
• Oversee integrations and data flows between the CRM and connected systems, ensuring reliability and accuracy.
• Implement system features, enhancements, and pilots in partnership with Revenue Operations leadership.
• Diagnose and resolve complex system issues.
• Maintain high-quality Salesforce data through audits, deduplication, validation, and governance standards.
• Ensure the data model supports accurate reporting, forecasting, and downstream business intelligence.
• Enable Sales and Revenue Operations teams with dashboards, territory views, and actionable insights.
• Build and maintain documentation for systems, processes, and go-to-market workflows.
• Partner with Sales, Marketing, Growth, Enablement, and Finance to align systems and strategy with business goals.
• Support adoption through training, enablement, and change management.
• Translate business needs into scalable, repeatable go-to-market systems and processes.

Benefits

• Full medical, dental, and vision coverage.
• FSA/HSA and life insurance are available.
• Meaningful equity ownership.
• Annual learning stipend for books, courses, conferences, coaching, language lessons, and similar learning expenses.
• Annual wellness stipend for health and wellness expenses.
• Monthly stipend for AI tools, software, and GPU credits.
• Lunch and dinner served by a private chef in the San Francisco office; daily meal credit for New York City and London teams.
• Take-what-you-need vacation policy.
• Company offsites and events, including an annual holiday party.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed