Revenue Operations & Data Analyst II

Mad Mobile Inc • Tampa, FL

7d • Onsite

About The Position

Mad Mobile is seeking a Revenue Operations & Data Analyst II to support the day-to-day operation of its revenue engine, including reporting, deal support, recurring business cycles, and data analysis for Finance and merchant-facing teams. The role spans subscription, hardware, and integrated payments, and reports to the CFO. The analyst owns execution and recurring delivery within established metric definitions, pricing guardrails, and approval structures, and may recommend improvements as they gain tenure. Success is measured by accurate and timely reporting and analysis, responsiveness to Sales and Finance, and the ability to identify issues before they reach leadership.

This is an in-office role based in or near Tampa, Florida; candidates must be based there or willing to relocate. Applicants must be authorized to work without sponsorship now or in the future.

Requirements

• At least 4 years of experience in revenue operations, sales operations, business intelligence, data analysis, financial analysis, or a related analytical function.
• Strong SQL skills, including the ability to independently write, debug, and maintain production queries against a data warehouse.
• Hands-on Salesforce experience, including reporting, data hygiene, and working within a configured CPQ and approval environment.
• Advanced spreadsheet and modeling skills, including reconciliation, budget-to-actual variance analysis, and creating clean, auditable workbooks suitable for Finance-level scrutiny.
• Interest in payments economics and willingness to develop depth in interchange, processing cost, effective rate, and take rate.
• Exceptional attention to detail and ability to deliver accurate work against recurring, non-negotiable deadlines.
• Clear written communication and ability to explain what a number means and why it changed to people who did not build it.
• Sound judgment about scope, including knowing what to execute independently, what to escalate, and what not to decide alone.
• Team-oriented, service-minded approach to supporting revenue teams across the organization.
• Must be based in or willing to relocate to the Tampa, Florida area for an in-office role.
• Must be authorized to work without sponsorship now or in the future.

Nice To Haves

• Bachelor’s degree in business, finance, economics, analytics, or a related field, or equivalent experience.
• Experience in restaurant, hospitality, payments, or vertical SaaS.
• Salesforce CPQ or Billing exposure, or Salesforce Administrator certification.
• Hands-on experience with a business intelligence tool such as Sigma, Tableau, Looker, or Power BI.
• Experience in a business where CRM and transactional systems required regular reconciliation.
• Exposure to commission administration, deal desk, or pricing operations.
• Applied use of AI or LLM tooling in an operational context, including judgment about where model output can and cannot be trusted.

Responsibilities

• Maintain recurring weekly pipeline, monthly revenue and payment-volume, and quarterly performance-scorecard reporting for Sales, Account Management, Onboarding, Finance, and executive leadership.
• Read, modify, and maintain production SQL queries against the enterprise data warehouse, including CRM, transaction-platform, and general-ledger data.
• Build, publish, and maintain dashboards and reports in Sigma and Salesforce, including refresh schedules, access permissions, and supporting documentation.
• Provide first-line field support for quote construction, configuration, and pricing feasibility across new business, expansion, renewal, amendment, and conversion deals.
• Build and validate quotes in Salesforce CPQ, monitor the approval queue, enforce pricing guardrails at intake, and report discount and exception patterns.
• Maintain pipeline data integrity ahead of forecast cycles and produce weekly pipeline-movement reporting and monthly variance analysis against plan.
• Reconcile revenue and volume data across Salesforce, the payments platform, and the general ledger; investigate variances and identify root causes.
• Produce payments revenue reporting on gross processing volume, effective rate, take rate, processing cost, and net revenue by merchant, cohort, package, and segment.
• Monitor merchant portfolio health, refresh cohort and health-scoring models, analyze churn drivers, and provide prioritized account lists to Account Management.
• Support variable compensation cycles by assembling attainment data, calculating payouts, reconciling with Finance, and researching representative disputes.
• Support marketing and partner-channel operations, including HubSpot lead routing, campaign performance reporting, inbound partner lead flow, and earned-income reconciliation.
• Support go-to-market systems work through request intake and triage, configuration within established governance, and user acceptance testing for releases affecting quoting, billing, approvals, or reporting.
• Prepare analysis and supporting materials for board, lender, and investor requests.
• Own accounts receivable aging and collections reporting, including invoice and payment status research, past-due account follow-up, and cash-application discrepancy work, in partnership with Finance.
• Calculate, validate, and bill early termination fees for terminated contracts.
• Administer accounts receivable funding processes on payments deals and coordinate with the funding partner and Finance to resolve exceptions.
• Assist Finance with ad hoc financial analysis requests.

Benefits

• Medical coverage with 80% company-paid premiums under the HDHP plan, or a buy-up plan with 60% company coverage.
• Dental coverage with 80% company-paid premiums under the HDHP plan, or a buy-up plan with 60% company coverage.
• Vision coverage with 80% company-paid premiums under the HDHP plan, or a buy-up plan with 60% company coverage.
• 401(k) with matching contributions up to 4%, fully vested from day one.
• Additional benefits and resources to support employees’ and families’ well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed