Revenue Operations Analyst

Deepgram • ,

3d • $110,000 - $148,000

About The Position

Deepgram is hiring a Revenue Operations Analyst to build and operate the systems, data, and workflows that power its go-to-market organization. This hands-on role focuses on improving workflow reliability and data quality, supporting quote-to-cash and usage-based billing processes, and automating repetitive work. The analyst will collaborate with GTM Engineering, Finance, Sales, Customer Success, and Renewals to make commercial systems more reliable, scalable, and efficient.

Deepgram expects team members to use and experiment with advanced AI tools, integrate AI into their everyday workflows, and adapt as the company's work and technology evolve. The role involves partnering with the Director, GTM Engineering on system requirements, testing, implementation, documentation, and continued optimization, while helping establish scalable operating processes and staying connected to day-to-day operational needs.

Requirements

• 3–4+ years of experience in Revenue Operations, GTM Systems, Sales Operations, Business Systems, or a related role.
• Strong hands-on Salesforce experience, including reporting, flows, automation, and data management.
• Experience working across CRM, CPQ, billing, contract, or other GTM systems.
• Strong analytical and problem-solving skills and high attention to detail.
• A track record of improving workflows, not just executing existing processes.
• Comfort using AI and automation tools to reduce manual work and improve operations.
• Ability to work cross-functionally across GTM, Finance, and technical teams.

Nice To Haves

• Experience in a usage-based or consumption-based business.
• Experience with CPQ and contract-generation tools.
• Familiarity with billing or metering systems.
• SQL or experience working with GTM/customer data.
• Experience with tools such as Claude, Cursor, n8n, Workato, Retool, or similar automation environments.
• Experience in a high-growth SaaS or AI company.

Responsibilities

• Support and improve quote-to-cash workflows, including CPQ, order forms, contract changes, subscriptions, entitlements, and downstream system updates.
• Partner with Finance and GTM Engineering on usage, billing, and monetization workflows, including reconciliation across CRM, product, billing, and finance systems.
• Operate Salesforce and GTM systems hands-on by building reports, dashboards, flows, automations, and system enhancements.
• Maintain data quality and governance across accounts, opportunities, contracts, usage, renewals, and customer records.
• Troubleshoot GTM systems and process issues and identify root causes rather than relying on manual workarounds.
• Identify repetitive or high-friction workflows and help build automation and AI-enabled solutions to reduce manual effort.
• Support systems and reporting used to operationalize forecasting, routing, territory, quota, and commission decisions.
• Partner with the Director, GTM Engineering on system requirements, testing, implementation, documentation, and ongoing optimization.
• Help create scalable operating processes while staying close to day-to-day work that reveals where systems need improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed