Revenue Operations Analyst

Second Front Systems•Washington, DC

1d•$90,000 - $100,000

About The Position

Second Front Systems is hiring a detail-oriented, data-driven Revenue Operations Analyst to support the data, systems, and processes behind the company’s revenue cycle—from pipeline through booking, renewal, and expansion across commercial, federal, and international sales motions. The analyst will support forecasting, pipeline reporting, deal desk, sales compensation, and Salesforce data quality, helping Sales, Finance, and leadership make informed decisions through clean data, reliable reporting, and timely analysis. This is a high-visibility role with exposure to forecasting, deal desk, sales compensation, and Salesforce, as well as mentorship and opportunities to take on more ownership as the team grows. The position reports to the Manager of Revenue Operations and is part of a team led by the Director of Revenue Operations. Candidates must reside in one of the approved hiring hubs: DC/Maryland/Virginia; Raleigh/Durham/Chapel Hill, North Carolina; Denver/Colorado Springs, Colorado; or Dallas/Fort Worth, Texas. The position is full-time. The base salary range is $90,000–$100,000, with potential eligibility for equity awards and discretionary bonuses. Compensation depends on professional background, technical proficiency, seniority, and regional cost factors.

Requirements

2–4 years of experience in Revenue Operations, Sales Operations, Business Operations, FP&A, or a similar analytical role; ideally at a B2B software company.
Advanced Excel or Google Sheets skills, including lookups, pivot tables, and building clean, reusable models.
Ability to work with Sales, Finance, and Customer Success teams and manage multiple requests with competing deadlines.
Curiosity and a builder mindset, including investigating why numbers look the way they do and seeking process improvements.
Hands-on Salesforce experience, including building reports and dashboards, working with opportunity data, and understanding how objects and fields fit together.
Comfort with ambiguity in a fast-growing company and willingness to learn and take on more ownership over time.
Must reside in one of the approved hiring hubs: DC/Maryland/Virginia; Raleigh/Durham/Chapel Hill, NC; Denver/Colorado Springs, CO; or Dallas/Fort Worth, TX.

Nice To Haves

Salesforce Administrator certification(s), such as Advanced Administrator, Platform App Builder, Business Analyst, and/or Sales Cloud Consultant.
Experience with DealHub or another CPQ tool and quote-to-cash workflows.
Exposure to sales compensation administration.
Working knowledge of SQL or a BI tool such as Tableau, Looker, or Power BI.
Experience in GovTech, defense, or public-sector software, including familiarity with federal contract vehicles and government fiscal cycles.

Responsibilities

Maintain accurate pipeline data in Salesforce by identifying missing fields, stale opportunities, and stage errors across commercial, federal, and international business units.
Create and maintain Salesforce reports and dashboards for pipeline, bookings, win rates, sales cycle length, renewals, and retention.
Prepare weekly forecast and pipeline review materials, track changes from week to week, and flag deals at risk of slipping or being lost.
Respond to ad hoc questions from Sales and leadership, investigate trends and anomalies, and provide clear, concise recommendations.
Review quotes and deal structures in DealHub and Salesforce for pricing accuracy, approvals, and contract terms; help keep deals moving.
Support quota tracking, sales crediting, monthly commission calculations, payout reconciliation with Finance, and responses to sales representatives’ questions.
Document Revenue Operations processes and definitions, identify manual work to automate, and help roll out Salesforce improvements with the Senior Salesforce Solutions Architect.
Support territory, capacity, and quota analysis during annual planning.
Help train go-to-market teams on tools, fields, and process changes.