Revenue Operations Analyst

Second Front Systems•Washington, DC

About The Position

Second Front Systems is hiring a detail-oriented, data-driven Revenue Operations Analyst to support the data, systems, and processes behind revenue from pipeline through bookings, renewals, and expansion across commercial, federal, and international sales. The role supports forecasting, pipeline reporting, deal desk, sales compensation, and Salesforce data quality. Its work helps Sales, Finance, and leadership make informed decisions through clean data, reliable reporting, and timely answers. The position offers broad exposure to revenue operations, mentorship, and opportunities for increasing ownership as the team grows. Candidates must reside in an approved hiring hub: DC/Maryland/Virginia; Raleigh/Durham/Chapel Hill, North Carolina; Denver/Colorado Springs, Colorado; or Dallas/Fort Worth, Texas. This is a full-time position.

Requirements

2–4 years of experience in Revenue Operations, Sales Operations, Business Operations, FP&A, or a similar analytical role; ideally at a B2B software company.
Advanced Excel or Google Sheets skills, including lookups, pivot tables, and building clean, reusable models.
Ability to work with Sales, Finance, and Customer Success teams and manage multiple requests with competing deadlines.
Curiosity and a builder mindset, including investigating what drives the numbers and finding ways to improve processes.
Hands-on Salesforce experience, including building reports and dashboards, working with opportunity data, and understanding how objects and fields fit together.
Comfort with ambiguity in a fast-growing company and willingness to learn and take on more ownership over time.
Residence in one of the approved hiring hubs: DC/Maryland/Virginia; Raleigh/Durham/Chapel Hill, NC; Denver/Colorado Springs, CO; or Dallas/Fort Worth, TX.

Nice To Haves

Salesforce Administrator certifications, such as Advanced Administrator, Platform App Builder, Business Analyst, and/or Sales Cloud Consultant.
Experience with DealHub or another CPQ tool and quote-to-cash workflows.
Exposure to sales compensation administration.
Working knowledge of SQL or a BI tool such as Tableau, Looker, or Power BI.
Experience in GovTech, defense, or public-sector software, including familiarity with federal contract vehicles and government fiscal cycles.

Responsibilities

Maintain accurate Salesforce pipeline data across commercial, federal, and international business units by identifying missing fields, stale opportunities, and stage errors.
Create and maintain Salesforce reports and dashboards covering pipeline, bookings, win rates, sales cycle length, renewals, and retention.
Prepare weekly forecast and pipeline review materials, track changes week over week, and flag deals at risk of slipping or being lost.
Respond to ad hoc questions from Sales and leadership, investigate trends and anomalies, and provide clear, concise recommendations.
Review quotes and deal structures in DealHub and Salesforce for pricing accuracy, approvals, and contract terms, helping deals progress efficiently.
Support quota tracking, sales crediting, monthly commission calculations, payout reconciliation with Finance, and responses to sales representatives' questions.
Document Revenue Operations processes and definitions, identify manual work to automate, and help implement Salesforce improvements with the Senior Salesforce Solutions Architect.
Assist with territory, capacity, and quota analysis during annual planning, and help train go-to-market teams on tools, fields, and process changes.