Revenue Operations Analyst

DHI Group•Denver, IA

3d•$90,000 - $120,000

About The Position

DHI Group, Inc., parent company of Dice and ClearanceJobs, is hiring a Revenue Operations Analyst to support sales effectiveness and operational excellence in its SaaS business. The role is part of the Revenue Operations team and works closely with Sales, Marketing, Finance, Product, IT, and other cross-functional partners. It serves as a technical backbone for Revenue Operations, with a focus on Salesforce administration, data analytics, reporting, and process automation to support sales productivity and provide actionable insights to leadership. The analyst owns day-to-day Salesforce business administration and requirements for the sales technology stack, develops sales dashboards and KPI tracking, supports data quality and reporting, and conducts sales analysis and forecasting. The role also supports sales technology troubleshooting, process optimization, training, and cross-functional system and process improvement projects. The position is offered with Denver, Des Moines, or U.S.-remote pay ranges. The stated annual base salary range is $90,000–$120,000, plus a 10% annual bonus at 100% of plan targets tied to company and individual performance. The offer depends on location and job-related knowledge, skills, abilities, and experience.

Requirements

At least 3 years of experience in sales operations, sales analytics, or Salesforce administration.
Strong expertise with CRM systems and sales insights engagement platforms, such as SalesLoft, Outreach, Gong, or Gainsight.
Advanced proficiency with Excel, Google Sheets, Tableau, Power BI, or Looker for compensation analytics dashboards.
Deep understanding of SaaS sales processes and metrics.
Excellent analytical, problem-solving, and communication skills.
Proven ability to manage multiple projects and priorities in a fast-paced environment.
Effective communication with sales leadership and senior leadership team.
Ability to work in a highly collaborative, data-driven culture.
Enthusiasm for learning a new business model and building upon existing skills.

Nice To Haves

Strong Salesforce experience.
Additional Salesforce certifications, such as Sales Cloud Consultant or Platform App Builder.
SQL knowledge for advanced data analysis and reporting.
Familiarity with marketing automation platforms such as Marketo, Pardot, or HubSpot.
Previous experience in high-growth SaaS or technology companies.

Responsibilities

Own day-to-day Salesforce business administration, including user support and requirements for fields, workflow automation, and new features.
Build and maintain sales dashboards, reports, and KPI tracking for leadership visibility in the sales technology ecosystem.
Ensure data quality through duplicate management, data standardization, and cleanup initiatives.
Create automated reporting for weekly and monthly sales reviews and board presentations.
Conduct ad hoc analysis to support strategic sales initiatives and territory planning.
Support the sales team with technical troubleshooting and optimization of the sales technology ecosystem.
Support sales forecasting accuracy through data analysis and trend identification.
Partner with Marketing on lead scoring, attribution, and campaign effectiveness analysis.
Document and optimize sales processes to improve efficiency and adoption.
Create training materials and conduct sessions for the sales team on system updates.
Lead cross-functional projects for system implementations and process improvements.
Collaborate with IT on system security, performance, and integration requirements.