Revenue Operations Analyst

Priority Technology Holdings, LLC•Alpharetta, GA

3d•$70,000 - $90,000

About The Position

The Revenue Operations Analyst contributes analytical expertise, strategic thinking, and insights to Priority Commerce’s Operations team. The role focuses on optimizing pricing and billing opportunities and providing critical analysis to support stakeholders. The analyst works with Finance, IT, and other internal teams to develop KPIs, dashboards, reporting, and process improvements. The position is based in Alpharetta, Georgia, in the Acquiring department, and reports to the Supervisor, Operations Systems.

Requirements

At least 3 years of experience in payment processing and interchange rates.
Bachelor of Arts or Bachelor of Science degree in Accounting, Finance, Economics, or Business.
Proficiency in Microsoft Word, Excel, and Access.
Strong written and verbal communication skills.

Responsibilities

Analyze and communicate month-over-month fluctuations in commission payments and approve compensation calculations before submission to Accounts Payable.
Develop and maintain KPI metrics to monitor monthly transactional revenue and cost.
Manage data quality to ensure consistent data sources across multiple systems.
Review bi-annual card-brand interchange rate updates, assess their impact at all levels, and propose merchant pricing increases where applicable.
Recommend changes to residual payment schedules to maximize revenue and identify opportunities.
Monitor revenue portfolios, including partner schedule changes and agent buy-rate validation.
Work with IT to facilitate process flows and streamline related data-manipulation tasks.
Work with Finance and other internal teams to develop KPIs, dashboard reporting, and analytical tools that provide relevant, accurate decision-making data.
Drive process improvements and review workflows to ensure quality and adherence to internal quality and production standards.
Identify and recommend operational process improvements.
Draft procedures and document data sources for stored procedures to maintain consistent processes.
Deliver accurate, timely go-to-market and sales-performance reporting to support leadership decision-making.
Build reliable dashboards and reporting that reduce manual reporting effort across Revenue Operations.
Provide Voice of Customer and attrition insights to inform business decisions.
Support product launches with accurate data and reporting.
Maintain data consistency across Salesforce, Tableau, and business intelligence reporting.