Revenue Operations & Data Analyst II

Mad Mobile • Tampa, FL

6d • Onsite

About The Position

Mad Mobile is seeking a Revenue Operations & Data Analyst II to own the day-to-day operating layer of its revenue engine, including recurring reporting, deal support, and analysis for Sales, Account Management, Finance, merchant-facing teams, and executive leadership. The role supports a revenue model spanning subscriptions, hardware, and integrated payments, and reports to the CFO. The analyst executes recurring work within established metric definitions, pricing guardrails, and approval structures, and may recommend improvements to those frameworks over time. Success is measured by the accuracy and timeliness of reporting and analysis, responsiveness to the field and Finance, and ability to identify issues before they reach leadership.

This is an in-office role based in or near Tampa, Florida; candidates must be based in or willing to relocate to the area. Applicants must be authorized to work without sponsorship now or in the future.

Requirements

• At least 4 years of experience in revenue operations, sales operations, business intelligence, data analysis, financial analysis, or a related analytical function.
• Strong SQL skills, including the ability to independently write, debug, and maintain production queries against a data warehouse.
• Hands-on Salesforce experience, including reporting, data hygiene, and work within a configured CPQ and approval environment.
• Advanced spreadsheet and modeling skills, including reconciliation, budget-to-actual variance analysis, and creation of clean, auditable workbooks suitable for Finance-level scrutiny.
• Interest in payments economics and willingness to develop expertise in interchange, processing cost, effective rate, and take rate.
• Exceptional attention to detail and ability to deliver accurate work against recurring, non-negotiable deadlines.
• Clear written communication and ability to explain what a number means and why it changed to audiences who did not build it.
• Sound judgment about scope, including knowing what to execute independently, what to escalate, and what not to decide alone.
• Team-oriented, service-minded approach to supporting revenue teams across the organization.
• Must be based in or willing to relocate to the Tampa, Florida area for an in-office role.
• Must be authorized to work without sponsorship now or in the future.

Nice To Haves

• Bachelor’s degree in business, finance, economics, analytics, or a related field, or equivalent experience.
• Experience in restaurant, hospitality, payments, or vertical SaaS.
• Salesforce CPQ or Billing exposure, or Salesforce Administrator certification.
• Hands-on experience with a business intelligence tool such as Sigma, Tableau, Looker, or Power BI.
• Experience in a business where CRM and transactional systems required regular reconciliation.
• Exposure to commission administration, deal desk, or pricing operations.
• Applied use of AI or LLM tooling in an operational context, including judgment about where model output can and cannot be trusted.

Responsibilities

• Maintain recurring weekly pipeline, monthly revenue and payment volume, and quarterly performance scorecard reporting for Sales, Account Management, Onboarding, Finance, and executive leadership.
• Read, modify, and maintain production SQL queries against the enterprise data warehouse, including CRM, transaction platform, and general ledger data.
• Build, publish, and maintain dashboards and reports in Sigma and Salesforce, including refresh schedules, access permissions, and documentation.
• Provide first-line field support for quote construction, configuration, and pricing feasibility across new business, expansion, renewal, amendment, and conversion deals.
• Build and validate quotes in Salesforce CPQ, monitor the approval queue, enforce pricing guardrails at intake, and report discount and exception patterns.
• Maintain pipeline data integrity ahead of forecast cycles and produce weekly pipeline movement reporting and monthly variance analysis against plan.
• Reconcile revenue and volume data across Salesforce, the payments platform, and the general ledger; investigate variances and identify root causes.
• Produce payments revenue reporting on gross processing volume, effective rate, take rate, processing cost, and net revenue by merchant, cohort, package, and segment.
• Monitor merchant portfolio health, refresh cohort and health-scoring models, analyze churn drivers, and deliver prioritized account lists to Account Management.
• Support variable compensation cycles by assembling attainment data, calculating payouts, reconciling with Finance, and researching representative disputes.
• Support marketing and partner channel operations, including HubSpot lead routing, campaign performance reporting, inbound partner lead flow, and earned income reconciliation.
• Support go-to-market systems work through request intake and triage, configuration within established governance, and user acceptance testing for releases affecting quoting, billing, approvals, or reporting.
• Prepare analysis and supporting materials for board, lender, and investor requests.
• Own accounts receivable aging and collections reporting, including invoice and payment status research, past-due account follow-up, and cash application discrepancy investigation in partnership with Finance.
• Calculate, validate, and bill early termination fees for terminated contracts.
• Administer accounts receivable funding processes on payments deals, coordinating with the funding partner and Finance to resolve exceptions.
• Assist Finance with ad hoc financial analysis requests.

Benefits

• 80% company-paid premiums for medical, dental, and vision under the HDHP plan, or a buy-up plan with 60% company coverage.
• 401(k) with a matching contribution of up to 4%, fully vested from day one.
• Additional benefits and resources to support employees and their families at work and at home.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed