Revenue Operations Coordinator

Hyperproof

6d•Remote

About The Position

Hyperproof is seeking a Revenue Operations Coordinator to support its Revenue Operations team during a key period. This hands-on role emphasizes execution, process adherence, data hygiene, and reliable completion of daily operational workflows. The position is full-time and temporary for a tentative period of 3 to 5 months. The company is fully remote and welcomes candidates regardless of location. The coordinator reviews and processes closed-won new business, renewal, upsell, churn, and partner deals; maintains account and opportunity data; enriches account records and routes leads; triages operational requests; monitors team channels and responds to tool outages; audits and reports on pipeline performance; tracks revenue and pipeline goals; conducts ad hoc analyses; and creates campaign process guides and trains ADRs. Hyperproof describes itself as a risk and compliance management software company focused on helping organizations streamline risk and compliance workflows. It emphasizes user experience, design, and positive social impact.

Requirements

At least 2 years of experience in an administrative or operations role within Revenue Operations, Business Operations, or Sales Operations.
Proficiency with Salesforce, ZoomInfo, Gong, 6sense, and Slack.
Working knowledge of basic sales funnel metrics, pipeline stages, and deal-flow processes.
A track record of managing daily ticket or request queues with quick response times.
Ability to focus on task execution, process adherence, and repetitive administrative workflows without requiring strategic overhauls.
Strong organizational skills and attention to data accuracy and process steps.
Enjoyment of working with data, auditing sales pipeline numbers, and maintaining CRM integrity.
Clear, concise communication across cross-functional teams and Slack channels.
Ability to collaborate with Sales, Marketing, Partnerships, and Finance on daily administrative requests.

Nice To Haves

Familiarity with Hyperproof or similar compliance or operations software.

Responsibilities

Review new-business closed-won deals against order forms, update Account, Opportunity, and Contact fields, send deal overviews to the SVP of Sales, and move deals to Closed Won.
Process renewals, upsells, and churns by updating contract terms and pricing, confirming added products, attaching renewal documents even for $0 deals, and recording negative ARR for churn.
Manage partner deals, including indirect renewals, expansions, churns, and partner recruitment deals; confirm term dates with Finance or Partnerships.
Audit Closed Lost deals to ensure each has a required category, reason, and competitor recorded.
Deduplicate and assign target accounts by considering segment, 6sense buying stage, opportunity history, and balanced distribution across sales representatives.
Enrich account data using ZoomInfo and route inbound leads to the appropriate sales representative.
Acknowledge, sort, resolve, or route incoming BizOps requests from sales representatives, ADRs, Marketing, and Partnerships.
Monitor operations-related Slack channels, gather request context, record updates, and close the loop with requesters.
Confirm reported tool outages, update relevant team channels, notify affected teams, and post resolution updates.
Prepare a bi-weekly Direct-segment pipeline quality presentation covering top-of-funnel and new pipeline performance, risks, and bright spots.
Update ToF Trends and Pipeline Trends slides using six partner Salesforce reports and share a recap.
Prepare a weekly executive pipeline deck covering pipeline creation, MQL volume, conversion rates, win rates, and average deal size.
Translate revenue goals into 4x pipeline and MQL targets, track gaps, and monitor weekly pace.
Perform ad hoc pipeline and funnel analyses for specific regions or segments.
Create process guides and train ADRs on campaign workflows using ZoomInfo, Salesforce, and Gong.

Benefits

Base salary and equity compensation.
Unlimited paid time off.
401(k) with immediate vesting and a 4% company match.
$500 home office stipend.
Choice of PC or Mac laptop.
Medical, dental, and vision coverage for employees and dependents.
Annual compensation reviews and equity.
12 weeks of parental leave and one year of free diapers and wipes with Honest.
Annual company in-person events and quarterly in-person connects.
$100 quarterly paid wellness stipend.
Pet insurance discount.
Slack channel notifications turn off after 5 p.m. based on the employee's time zone.
Two company-wide Hypercharge weeks of rest in July and December.