Revenue Operations Analyst-4
About The Position
The Revenue Operations Analyst is a senior, partner-facing role with end-to-end ownership of the revenue lifecycle across an assigned portfolio of partners and matters. Acting as a strategic advisor, the analyst combines commercial insight, financial oversight, and operational execution to optimize revenue performance, drive realization, and enhance cash flow. The role follows a single-point-of-accountability model, with responsibility from matter inception through billing and collection, while developing trusted partner relationships and influencing financial decisions. The role includes advising assigned partners; coordinating matter setup and maintenance; owning budget validation, WIP management, proforma generation, billing, and collections; providing financial analysis and guidance on rates, discounts, and fee arrangements; overseeing forecasts and monthly accruals; resolving billing issues; and improving revenue-cycle processes, governance, reporting, and data integrity.
Requirements
- Degree in Finance, Accounting, Business, or equivalent experience.
- At least 5 years of experience in legal billing, revenue management, or professional services finance.
- Demonstrated experience working directly with senior stakeholders or partners.
- Strong understanding of complex billing structures, e-billing platforms, and client guidelines.
- Ability to influence and advise senior partners with confidence and credibility.
- End-to-end accountability and a proactive, solutions-driven approach.
- Understanding of profitability, pricing, and revenue drivers.
- Strong interpersonal skills and ability to build trust and drive alignment.
- Advanced Excel and financial analysis capabilities.
- Ability to manage complexity while maintaining accuracy and efficiency.
Responsibilities
- Serve as the primary financial advisor to assigned partners and build trusted senior-level relationships.
- Coordinate matter inception and maintenance, reviewing setup details, billing rates, eBilling matter IDs, client billing requirements, and client name and address accuracy.
- Partner with Pricing and Rates teams to ensure matters are configured in 3e and relevant eBilling platforms before invoice submission.
- Lead structured WIP, billing, and accounts receivable reviews, provide recommendations, and drive decisions.
- Use data-driven insights to influence partner behavior on realization, billing strategy, and collections.
- Anticipate portfolio risks and opportunities and recommend solutions proactively.
- Advise on client-specific strategies, including complex billing arrangements, fee structures, and dispute resolution.
- Own the revenue lifecycle, including budget validation, WIP management, proforma generation, billing, and collections.
- Ensure timely and accurate billing in accordance with engagement terms, client guidelines, and internal controls.
- Promote billing discipline and accountability so matters are billed promptly and efficiently.
- Oversee accounts receivable strategy, escalate aged balances, and coordinate collection efforts.
- Monitor portfolio performance and ensure revenue leakage is avoided.
- Provide matter- and partner-level analysis of realization, margin, and working-capital metrics.
- Advise partners on rate strategy, discounts, and fee arrangements, aligning them with firm and client expectations.
- Support partners with budget overruns, write-offs, alternative fee arrangements, and other complex financial scenarios.
- Translate financial data into actionable insights for decision-making.
- Update and maintain forecast files for assigned partners.
- Lead the proforma-to-invoice process and ensure high-quality outputs and efficient turnaround.
- Coordinate with billing/eBilling and accounts receivable teams for seamless execution.
- Ensure compliance with client billing guidelines, eBilling requirements, and internal policies.
- Resolve complex billing issues, including rejections, disputes, and system-related challenges.
- Manage monthly accruals for assigned partners and matters, including preparation, analysis, tracking, and communication of estimates and revenue-recognition updates.
- Monitor matter financial performance and identify issues involving rates, budgets, realization, collections, eBilling compliance, and profitability.
- Identify and implement process improvements to enhance efficiency, accuracy, and scalability.
- Establish and enforce revenue-cycle best practices.
- Maintain data integrity across financial systems.
- Contribute to reporting frameworks and performance dashboards.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
