Revenue & Merchandise Analyst

SCI Shared Resources•Houston, TX

About The Position

The Revenue and Merchandise Analyst helps influence the products SCI merchandises, the product experience at locations, and the company’s revenue performance. The role combines merchandising, product development, project management, and relationship building to identify opportunities, bring products and ideas from concept through implementation, and drive profitable growth. It is suited to someone curious about products and consumer behavior and interested in how products and processes can help associates serve families. Prior merchandising, procurement, or supply chain experience is not required. The analyst works with funeral directors, location and market leaders, corporate partners, and suppliers to understand family needs and develop actionable merchandise opportunities. The role uses analytics and insights from operations and market trends to shape product offerings; supports product launches and associate training; manages supplier relationships and performance; and contributes to revenue, profitability, and cost-management goals.

Requirements

Bachelor's degree in Business Administration or a related discipline.
At least three years of experience as a Funeral Director, Office Manager, or in another field-based role, with demonstrated knowledge of funeral home operations, the arrangement process, and the needs of families and field associates.
Natural curiosity about products, merchandising, and consumer behavior.
Exceptional attention to detail and organization, with a commitment to accurate, high-quality work.
Strong strategic, planning, and project-management skills, and ability to take ownership of initiatives from concept through implementation and results.
Strong presentation and relationship-building skills and the ability to establish credibility with funeral directors, location and market leadership, corporate partners, senior leaders, and suppliers.
Ability to work independently, exercise sound judgment, and contribute to a collaborative, fast-moving team.
Strong professional presence and communication skills, including the ability to train, present, and communicate considerately with associates at all levels.
Interest in business and external trends and how economic conditions, consumer preferences, and global events can affect products, costs, and availability.
Resourcefulness and a solutions-oriented approach, including the ability to work through ambiguity, anticipate issues, and recommend practical solutions.
Initiative, drive, and interest in succeeding and continually growing in the role.
Ability to manage multiple projects and competing priorities while remaining organized and detail-oriented in a frequently changing environment.
Ability to travel to locations and markets to learn from field associates, support product launches, conduct training, and build relationships.
Advanced proficiency with Microsoft Office, including Excel and PowerPoint, and ability to analyze information, draw conclusions, and translate findings into clear recommendations.
Ability to travel as needed.

Nice To Haves

Experience leading projects, initiatives, training, or change within a location or market.
Power BI experience.

Responsibilities

Identify opportunities to grow revenue and improve the experience of families and field locations through products, merchandising strategies, and process improvements.
Use analytics, consumer and industry trends, and insights from operations teams to shape merchandise offerings and develop new and existing product lines.
Lead projects from idea through implementation.
Support, manage, and administer Shared Responsibility Teams (SRTs).
Partner with funeral directors and location and market leaders to understand what families are asking for and translate those insights into actionable, profitable merchandise opportunities.
Oversee product-line launches and ongoing management, including developing communications and training associates on new products and programs.
Build and maintain relationships across the organization and with strategic suppliers, serving as a resource to supported business units and markets.
Deliver a high-quality customer experience for location teams.
Support revenue and profitability goals through product development, supplier partnerships, negotiations, and cost-management opportunities.
Support vendor contract negotiations, including costs, terms, and statements of work.
Manage supplier performance and accountability and grow strategic partnerships, including conducting business reviews with key suppliers.
Drive cost-saving opportunities with suppliers and stakeholders.