Revenue Analyst

OUTRIGGER Hospitality Group•Honolulu, HI

About The Position

The Revenue Analyst supports the revenue strategy and reservations departments by administering rate code builds, deploying ARI updates, generating reports, and conducting quality assurance of reservation setups. The role also processes reservation requests, communicates with operations departments to prepare for guest requests, supports group reservations as needed, coordinates updates with corporate distribution and the contact center, and assists the revenue strategy department with special projects. The employee is expected to exemplify the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures. OUTRIGGER Resorts & Hotels seeks employees who embrace the cultures and communities where they live and practice aloha toward guests and colleagues.

Requirements

  • At least six months of experience within revenue, distribution, front desk, and/or reservations.

Responsibilities

  • Assist guests in accordance with Outrigger policies and procedures while exemplifying the image of “Aloha.”
  • Support revenue strategy and reservations departments with administration of rate code builds.
  • Deploy ARI updates.
  • Generate reports.
  • Conduct quality assurance of reservation setup.
  • Process reservation requests.
  • Communicate with operations departments to prepare for guest requests.
  • Support group reservations as needed.
  • Coordinate updates with corporate distribution and the contact center.
  • Support the revenue strategy department with special projects.

Benefits

  • Health insurance, including dental, medical, prescription, and vision coverage
  • Paid holidays, sick leave, vacation, and medical leave
  • Retirement plan (401K)
  • Recognition and award programs
  • Employee Assistance Program
  • Discounted hotel rates
  • Training and development programs and opportunities for growth
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