Revenue Analyst

Outrigger Hospitality Group•Honolulu, HI

About The Position

The Revenue Analyst supports the revenue strategy and reservations departments by administering rate code builds, deploying ARI updates, generating reports, and performing quality assurance of reservation setup. The role also processes reservation requests, communicates with operations departments to prepare for guest requests, supports group reservations as needed, coordinates updates with corporate distribution and the contact center, and assists the revenue strategy department with special projects. The position is expected to exemplify the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures, and to embrace the cultures and communities where team members live.

Requirements

  • At least six months of experience in revenue, distribution, front desk, and/or reservations.

Responsibilities

  • Exemplify the image of “Aloha” while assisting guests in accordance with company policies and procedures.
  • Administer rate code builds and deploy ARI updates.
  • Generate reports and perform quality assurance of reservation setup.
  • Process reservation requests.
  • Communicate with operations departments to prepare for guest requests.
  • Support group reservations as needed.
  • Coordinate updates with corporate distribution and the contact center.
  • Support the revenue strategy department with special projects.

Benefits

  • Health insurance, including dental, medical, prescription, and vision coverage
  • Paid holidays, sick leave, vacation, and medical leave
  • Retirement plan (401K)
  • Recognition and award programs
  • Employee Assistance Program
  • Discounted hotel rates
  • Training and development programs and opportunities for growth
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