Revenue Management Analyst

AccorHotel•Scottsdale, AZ
•Onsite

About The Position

The Revenue Management Analyst supports the Fairmont Scottsdale Princess Commercial Strategy team through data collection, reporting, system maintenance, and support for revenue-generating initiatives. Reporting to the Director of Revenue Management, this role is a foundational opportunity to develop an understanding of revenue management principles and systems, and serves as an entry point for future revenue management leaders within Raffles and Fairmont Hotels & Resorts.

Requirements

  • Strong verbal and written communication skills.
  • Dynamic can-do attitude.
  • Strong analytical skills and attention to detail.
  • Professional and polished appearance.
  • Ability to deal effectively with guests and other team members.
  • Organization and multitasking skills.
  • Ability to complete work within given deadlines.
  • Ability to maintain confidentiality of proprietary information and protect company assets.

Responsibilities

  • Ensure information and data accuracy, and identify opportunities to enhance automation in reporting tools.
  • Prepare competitive analyses and supporting documents for revenue meetings and reporting to hotel, corporate, and ownership teams.
  • Generate and update Revenue Management reports, supporting the team's reporting and analytical needs and preparing ad-hoc reports for senior leadership.
  • Assist with monthly forecasting and the development of annual budget and marketing plan documents and long-term projections.
  • Help manage availability, rates, and inventory across channels, and communicate strategies and restrictions to operations teams.
  • Maintain rate parity across channels and collaborate with the sales team on follow-up processes for repeat offenders.
  • Perform data entry and routine system maintenance, including rate loading, restrictions management, and daily system checks, in accordance with Accor and brand standards.
  • Support content management for electronic channels and coordinate with hotel Marketing to keep hotel, room, outlet, and service images and descriptions updated.
  • Maintain close relationships with GRC to ensure the call center has current hotel information.
  • Manage the relationship with the Distribution System Support team, including technical tickets and loading-request follow-ups.
  • Support Revenue Management and Distribution projects focused on identifying new revenue opportunities.
  • Perform ad-hoc tasks, analysis, and reporting for senior leadership as needed.

Benefits

  • Employee discounts at the Fairmont Scottsdale Princess, local companies, and Accor worldwide for the employee and family.
  • Free meals at the on-site employee restaurant.
  • Learning programs through Academies.
  • Medical and dental benefits, including two employer-funded medical plans with a $0 premium for employee-only enrollment.
  • 401(k).
  • Career development opportunities at the Fairmont Scottsdale Princess and national promotion opportunities.
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