About The Position

The Revenue Cycle Training Specialist for Corporate Professional Billing supports quality assurance through new-hire training, refresher classes, and system training. The role executes training initiatives, works with system and performance reports, conducts one-on-one employee coaching, delivers training content, and regularly rounds with staff to support consistent adherence to best practices.

Requirements

  • High school diploma or equivalent.
  • At least three years of experience in a healthcare setting, with direct experience in eligibility verification, scheduling, and registration.
  • Excellent interpersonal, communication, and presentation skills.
  • Strong understanding of revenue cycle functions, including insurance eligibility, billing processes, claims, denials, and account resolution.
  • Familiarity with EHR and patient access systems, such as Allscripts, Cerner, or other applicable systems.
  • Ability to analyze reports and identify training or performance trends.
  • Proficiency in Microsoft Office applications.
  • Ability to adapt to different situations and remain flexible in a dynamic, fast-paced environment.

Responsibilities

  • Support quality assurance through new-hire training, refresher classes, and system training.
  • Execute training initiatives.
  • Work with system and performance reports.
  • Conduct one-on-one employee coaching.
  • Deliver training content.
  • Round regularly with staff to ensure consistent adherence to best practices.
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