Revenue Cycle Team Lead

Valley Behavioral Health•West Valley City, UT

About The Position

The Revenue Cycle Team Lead guides team members and helps optimize processes to support the financial health and sustainability of Valley’s services. The role performs supervisory tasks and applies advanced Revenue Cycle knowledge to manage and refine activities, projects, and processes. The Team Lead ensures employees have the resources and training needed to perform successfully, and promotes collaboration and teamwork. The position is full-time, scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m. Pay starts at $18.75 per hour and is calculated based on years of related work experience. Valley Behavioral Health is a nonprofit community behavioral health provider serving adults, children, and families in the Intermountain Region. The organization describes a workplace that supports authenticity, career growth, and new opportunities.

Requirements

High school diploma or equivalent.
One year of healthcare billing experience, or equivalent education or certification completion.

Nice To Haves

Associate degree in any field of study.
Two years of behavioral health experience.
One year of supervisory experience.

Responsibilities

Supervise the daily activities and operational performance of a team within the Revenue Cycle department.
Maintain ongoing, transparent communication through huddles, one-to-one meetings, and approved communication resources, ensuring communication saturation.
Promote strong performance and high morale.
Orient, train, and mentor new employees, ensuring training objectives are completed within established time frames.
Ensure operational goals are completed within required timelines.
Train employees to understand the unit or business-area plan and their role in fulfilling it.
Ensure employee compliance with company policies, procedures, and operational expectations.
Address performance problems and provide appropriate support.
Improve employee competence by providing educational resources.
Perform assigned functional duties.
Maintain professional relationships with Valley staff, customers, and stakeholders.
Analyze data, monitor variances, identify trends, and recommend actions to leadership to improve financial and operational results.
Prepare and analyze reports as required.
Manage employee time cards and other payroll responsibilities.
Work with Quality Assurance and Valley Leadership to ensure compliance with applicable regulatory requirements, including grants, licensing, audits, property management, and Medicaid.

Benefits

Tenure-based service increases and performance bonuses.
On-Demand Pay access to a portion of earned wages before the scheduled payday.
15 days of accrued paid time off annually, increasing by one day with each year of service.
10 paid holidays.
2 wellness days.
Paid parental leave.
Eligible team members working 30 or more hours per week may receive medical, dental, vision, life, and disability insurance, plus voluntary insurance options including accident, hospital indemnity, critical illness, financial protection, and pet insurance.
Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
Garner HRA reimbursement for eligible out-of-pocket medical expenses, up to $2,000 for individuals and $4,000 for families.
Depending on medical plan selection, access to a Health Savings Account with pre-tax contributions and a company match of up to $900 for individuals and $1,800 for families.
401(k) plan with pre-tax and Roth contributions and a company match of up to 6% of annual salary.
Tuition reimbursement.
New licensure reimbursement.
Paid training and conference attendance.
Continuing education reimbursement.
Paid time for continuing education.