Revenue Cycle Team Lead

Valley Behavioral Health Incorporated•West Valley City, UT
•$19 - $23

About The Position

The Revenue Cycle Team Lead guides team members and supports efficient, operationally excellent revenue cycle functions that contribute to Valley's financial health and quality client care. The role performs supervisory tasks and applies advanced Revenue Cycle knowledge to manage and refine activities, projects, and processes, while training, coaching, and supervising employees. The Team Lead encourages collaboration and teamwork and ensures employees have the resources and training needed to perform successfully. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Pay starts at $18.75 per hour and is calculated based on years of related work experience.

Requirements

  • High school diploma or equivalent.
  • One year of healthcare billing experience, or equivalent education/certification completion.

Nice To Haves

  • Associate degree in any field of study.
  • Two years of behavioral health experience.
  • One year of supervisory experience.

Responsibilities

  • Supervise the daily activities and operational performance of a team within the Revenue Cycle department.
  • Ensure ongoing, transparent communication through huddles, one-to-one meetings, and approved communication resources.
  • Promote strong performance and high morale.
  • Provide orientation, training, and mentoring to new employees, ensuring objectives are completed within established time frames.
  • Ensure operational goals are completed within required timelines.
  • Train employees to understand the unit or business-area plan and their role in fulfilling it.
  • Ensure employee compliance with company policies, procedures, and operational expectations.
  • Address performance problems and provide appropriate support.
  • Improve employee competence by providing educational resources.
  • Perform assigned functional duties.
  • Maintain professional relationships with Valley staff, customers, and stakeholders.
  • Analyze data, monitor variances, identify trends, and recommend actions to leadership to improve financial and operational results.
  • Prepare and analyze reports as required.
  • Manage employee time cards and other payroll responsibilities.
  • Work with Quality Assurance and Valley Leadership to ensure compliance with applicable regulatory requirements, including grants, licensing, audits, property management, and Medicaid.

Benefits

  • Tenure-based service increases and performance bonuses.
  • On-Demand Pay, providing access to a portion of earned wages before the scheduled payday.
  • 15 days of accrued paid time off annually, increasing by one day with each year of service.
  • 10 paid holidays and 2 wellness days.
  • Paid parental leave.
  • Eligible team members working 30 or more hours per week may receive medical, dental, vision, life, and disability insurance, plus voluntary insurance options including accident, hospital indemnity, critical illness, financial protection, and pet insurance.
  • Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
  • Garner HRA reimbursement for eligible out-of-pocket medical expenses, up to $2,000 for individuals and $4,000 for families.
  • Depending on medical plan selection, access to a Health Savings Account with a company match of up to $900 for individuals and $1,800 for families.
  • 401(k) plan with pre-tax and Roth contributions and a company match of up to 6% of annual salary.
  • Tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.
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