Revenue Cycle Services Analyst

UTHealth Houston • Houston, TX

2d

About The Position

In collaboration with Revenue Cycle Services leadership, the Revenue Cycle Services Analyst partners with UTHealth, UT Physicians, third-party providers, partner clinics, and hospital staff to maximize revenue cycle performance. The role conducts in-depth analysis and provides insight, feedback, and guidance on trends and issues, supplying the data and understanding needed to support decision-making, project prioritization, and improvements across the revenue cycle.

The analyst develops reporting and communications, identifies opportunities for improvement, supports change management and process improvement, and helps departments and clinics adopt and sustain revenue cycle changes. The position travels to physician practice locations within the greater Houston area to observe and assist with customer needs. Employees must permanently reside and work in Texas.

Requirements

• Bachelor's degree required, preferably in Healthcare Administration, Business Administration, or a related field; equivalent years of experience beyond the minimum experience requirement may substitute for the required education.
• At least 3 years of revenue cycle experience, including accounts receivable follow-up, registration, scheduling, eligibility, insurance verification (full benefits review), authorizations, and other patient- or payer-focused revenue cycle tasks.
• Must permanently reside and work in Texas.
• Must meet the security-sensitive position requirements described in the posting.

Nice To Haves

• Revenue cycle experience in an academic physician practice environment is preferred.

Responsibilities

• Collaborate with Revenue Cycle Services leadership and team members to develop communications and monthly reporting packages for internal and external customers.
• Independently assess areas of need, compare information across the institution, and identify significant revenue cycle issues and opportunities for improvement.
• Provide analytical support and subject matter expertise for revenue cycle change management, projects, and process improvement efforts.
• Provide on-the-ground guidance and support to departments and clinics across the UTHealth practice plan when appropriate.
• Communicate and build relationships with payers and third-party contractors to improve the revenue cycle when appropriate.
• Develop an in-depth understanding of the assigned customer base and the technologies and processes that affect revenue cycle tasks.
• Support development and implementation of training to enable adoption of revenue cycle changes and sustain improvements.
• Help identify areas for improvement within GECB and analyze and provide input on prototypes and testing of changes based on customer needs.
• Travel to physician practice locations within the greater Houston area to observe and assist with customer needs.
• Build strong relationships across the organization related to revenue cycle operations and serve as a trusted partner with deep departmental knowledge.
• Perform other duties as assigned.

Benefits

• 100% paid medical premiums for full-time employees.
• Generous paid time off, including holidays, a preventative leave day, vacation, and sick time, totaling approximately 37–38 days per year.
• Increasing vacation accrual with length of service.
• Monthly longevity pay after two years of service.
• Retirement/pension plan.
• Free financial and legal counseling.
• Free mental health counseling services.
• Gym membership discounts and access to wellness programs.
• Employee discounts, including entertainment, car rentals, and cell phones.
• Resources for child and elder care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level