Revenue Cycle Analyst

SGA Dental Partners•Richmond Hill, GA
•$60,000 - $65,000•Remote

About The Position

The Revenue Cycle Analyst is responsible for supporting reporting, analytics, and data integrity efforts across the revenue cycle function. This role serves as a key partner to Revenue Cycle leadership and the Business Intelligence team, ensuring accurate, consistent, and actionable reporting across systems. The Revenue Cycle Analyst will be responsible for extracting data from practice management systems (PMS), validating reporting outputs, identifying gaps in current reporting, and supporting the development of standardized, reliable performance metrics. As a Revenue Cycle Analyst, you will play a critical role in enabling data-driven decision-making and maintaining alignment between operational data and reporting outputs.

Requirements

  • 2+ years of experience in data analysis, reporting, revenue cycle operations, or related healthcare/dental analytics roles.
  • Strong understanding of revenue cycle workflows and key performance metrics preferred.
  • Experience working with practice management systems such as Denticon, Dentrix, Eaglesoft, and/or Open Dental preferred.
  • Experience with Power BI or similar business intelligence tools preferred.
  • Advanced Excel skills required (pivot tables, lookups, data manipulation, etc.).
  • Strong analytical, problem-solving, and critical thinking skills.
  • Strong attention to detail with a focus on data accuracy and integrity.
  • Ability to manage multiple priorities, deadlines, and ad hoc requests.
  • Excellent verbal and written communication skills, with the ability to translate data into actionable insights.
  • Strong organizational skills and ability to document processes and reporting logic.
  • College degree in Business, Finance, Data Analytics, or related field preferred, or equivalent work experience.

Responsibilities

  • Extracts and compiles data from practice management systems (e.g., Denticon, Dentrix, Eaglesoft, Open Dental, etc.) to support operational and leadership reporting needs.
  • Pulls ad hoc and recurring manual reports from PMS systems to support Revenue Cycle leadership, Finance, and Operations.
  • Partners with Revenue Cycle leadership to define reporting needs, KPI requirements, and performance tracking methodologies.
  • Works closely with the Power BI and analytics teams to support the design, development, and refinement of dashboards and reporting outputs.
  • Validates and audits Power BI reports and other analytics outputs against source data in PMS systems to ensure accuracy and consistency.
  • Identifies discrepancies between reporting systems and source data and works cross-functionally to resolve issues.
  • Identifies gaps in current reporting and proposes enhancements to improve visibility into revenue cycle performance.
  • Supports standardization of KPI definitions and reporting methodologies across teams and systems.
  • Assists in building and maintaining documentation related to reporting logic, data sources, and metric definitions.
  • Monitors data quality and integrity across systems and escalates issues impacting reporting accuracy.
  • Supports analysis of revenue cycle performance trends, including AR aging, collections, posting timing, and productivity metrics where possible.
  • Assists with data preparation and analysis for presentations, leadership reporting, and operational reviews.
  • Partners with IT and system stakeholders on data-related initiatives, system changes, and reporting enhancements.
  • Promotes a data-driven culture by providing insights and supporting informed decision-making across the organization.
  • Performs other related duties as assigned.

Benefits

  • Paid Holidays and Paid Time Off (PTO)
  • 401(k) Retirement Plan
  • Health and Vision Insurance
  • Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
  • Supplemental Coverage (Disability, Critical Illness, Accident)
  • Career Growth and Development Opportunities
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