Revenue Cycle Educator

CoxHealth•Springfield, MO

4d•Onsite

About The Position

The Revenue Cycle Learning Consultant II is primarily responsible for training and educating end users across the Revenue Cycle. This includes computer system training and a broad variety of other general Revenue Cycle content. The individual works collaboratively with a team and shares education duties, including classroom instruction and credentialing, needs assessments, curriculum development and maintenance, online education module development and maintenance, quality reviews, class scheduling and coordination, and special project assignments as needed. The role also participates in special workgroups to evaluate process changes and improvements and assists with system upgrades and new system implementations. The position is based at CoxHealth’s West Campus (Chase) in Springfield, Missouri. It is scheduled for 40 hours per week, with hours of 8:00 a.m. to 4:30 p.m. on the day shift.

Requirements

Bachelor of Science degree in a related field or 8 years of experience in education or healthcare.
7 years of Healthcare Revenue Cycle experience or 2 years of formal training experience.
Demonstrated ability to present and facilitate effectively.
Ability to teach or train and manage classroom settings.
Commitment to the success of students and coworkers at all levels.
Ability to provide developmentally appropriate feedback to others at all levels in the organization.
Ability to work in an energetic, fast-paced environment while maintaining a professional attitude and decorum.
Critical thinking, analytical, and reasoning skills for problem solving.
Ability to promote teamwork at all levels.
Proficient written and verbal communication skills.
Strong command of Microsoft Office.
Ability to foster and maintain positive, service-oriented relationships with leaders and coworkers at all levels while demonstrating Partners Values.

Responsibilities

Train and educate end users across the Revenue Cycle, including computer system training and general Revenue Cycle content.
Collaborate with the team and share education duties.
Provide classroom instruction and credentialing.
Conduct needs assessments.
Contribute to curriculum development and maintenance.
Develop and maintain online education modules.
Conduct quality reviews.
Schedule and coordinate classes.
Complete special project assignments as needed.
Participate in workgroups evaluating process changes and improvements.
Assist with system upgrades and new system implementations.