Revenue Cycle Analyst - Intermediate - Patient Financial Services Days ( M-F ) 40hrs/wk

University of Michigan Health-West•Wyoming, MI

About The Position

The Revenue Cycle Analyst supports revenue cycle optimization by preparing, analyzing, and interpreting key performance indicators across revenue cycle functions. The role promotes continuous process improvement through data-driven insights and collaboration with revenue cycle teams, as well as clinical and administrative departments that affect financial outcomes. The Analyst helps align revenue cycle operations with organizational goals for efficiency, compliance, and reimbursement performance. This position focuses on resolving and preventing charging issues, optimizing Epic charge capture workflows and related master files, analyzing reimbursement and payer variances, and supporting audits, reporting, and charge optimization initiatives. The Analyst also partners with stakeholders across the health system and provides expertise and training on charge entry and workflows.

Requirements

Bachelor’s degree in Finance, Accounting, Business Administration, or a closely related field and at least three years of experience in healthcare finance; alternatively, an associate degree in one of those fields and at least five years of experience in healthcare finance.
Strong verbal, written, and interpersonal communication skills.
Strong organization and time-management skills, with the ability to handle multiple priorities.
Strong critical-thinking, analytical, and problem-solving skills, with a focus on supporting process improvements.
Ability to work in a collaborative team environment.
Proficiency with Microsoft Office products, including Excel, Word, and PowerPoint.
Strong understanding of revenue cycle operations and Epic charge capture workflows.
Familiarity with payer contracts, reimbursement methodologies, and financial variance reporting.

Nice To Haves

Master’s degree.

Responsibilities

Independently resolve charging-related errors in Epic work queues across multiple service lines.
Identify charging issues, analyze their impact, and recommend solutions to expedite claims adjudication and reduce revenue loss.
Build, maintain, and optimize charge-related master files.
Assist with the design, build, and testing of Epic rules and optimization; participate in upgrades, workflow enhancements, and go-lives.
Conduct variance and reimbursement analysis, prepare reports, and escalate payer discrepancies with recommendations.
Track regulatory and payer-mandated charge capture changes and implement updates with oversight.
Support audits, ad hoc reporting, and charge optimization initiatives.
Partner with payer contracting, coding, billing, compliance, IT, finance, and clinical stakeholders to understand upstream and downstream revenue impacts.
Serve as a subject matter expert for providers and team members on charge entry and workflows.
Develop training materials and deliver peer-to-peer or department-level training sessions.