Revenue Cycle Analyst II/Trainer, Day Shift, Patient Financial Services

Adventist HealthCare•Gaithersburg, MD

2d•$55,983 - $81,182

About The Position

The Revenue Cycle Analyst II/Trainer reviews revenue cycle performance data across billing, claims, collections, and denials to identify process gaps and improvement opportunities. The role maintains and troubleshoots electronic medical record and revenue cycle systems, including registration, coding, and billing modules, and supports leadership on strategic revenue cycle initiatives. The position develops and delivers end-to-end revenue cycle training, including registration, billing, collections, and managed care. It provides system training to the Coding team in support of the Coding Manager’s strategic direction, supports new-hire onboarding, and conducts competency assessments. The analyst works with the Payer Relations Liaison to educate staff about payer requirement and compliance updates, gathers leadership feedback to refine training materials, and creates job aids, manuals, and reference guides. Additional duties include developing test scenarios and documenting outcomes for solutions in the revenue cycle portfolio; providing administrative oversight related to invoicing, budgets, and allocations; supporting the VP of Revenue Cycle and Managed Care with calendar coordination; assisting leadership with application roadmaps; and producing ad hoc reports with the Manager of Revenue Cycle Analytics. The role also communicates with contracted vendors about data requests and performance indicators. This is a full-time, day-shift position scheduled for 40 hours per week, typically 8:30 a.m. to 5:00 p.m. Monday through Friday. Weekend work is not required; holiday requirements follow company policy.

Requirements

Some college or post-level education is required.
At least 4 years of administrative experience may be considered in lieu of education.
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
Excellent written and verbal communication skills.
Ability to prioritize work to meet deadlines.
Analytical and critical thinking skills.
Strong organizational skills and attention to detail.
Collaborative mindset and ability to work across the Revenue Cycle & Managed Care department.

Responsibilities

Review revenue cycle performance data for billing, claims, collections, and denials to identify process gaps and improvement opportunities.
Maintain and troubleshoot EMR and revenue cycle systems, including registration, coding, and billing modules.
Support leadership in strategic revenue cycle initiatives.
Develop and deliver end-to-end revenue cycle training covering areas such as registration, billing, collections, and managed care.
Provide system training to the Coding team in support of the Coding Manager’s strategic direction.
Support new-hire onboarding with structured training modules.
Conduct competency assessments to ensure staff proficiency after training.
Work with the Payer Relations Liaison to educate staff about payer requirement revisions and compliance standards.
Gather leadership feedback to refine training materials.
Develop testing scenarios and document outcomes for solutions within the revenue cycle portfolio.
Create job aids, manuals, and reference guides for team members.
Provide administrative oversight for team members supporting revenue cycle, including invoicing, budget adherence, and appropriate allocations to sub-units.
Provide administrative support to the VP of Revenue Cycle and Managed Care, including calendar management and coordination.
Assist leadership in developing roadmaps for applications in the revenue cycle solutions portfolio.
Develop ad hoc reports in conjunction with the Manager of Revenue Cycle Analytics.
Communicate with contracted vendors about data requests and monitor performance indicators.

Benefits

Work-life balance through nonrotating shifts.
Recognition and rewards for professional expertise.
Free employee parking.
Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on the date of hire.
Employer-paid short- and long-term disability, basic life insurance, and AD&D; short-term disability buy-up is available.
Paid time off.
Employer retirement contribution and matching after one year of eligible employment, with a three-year vesting period.
Voluntary benefits including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, and critical illness and accident insurance.
Subsidized childcare at participating childcare centers.
Tuition reimbursement.
Employee Assistance Program support.