Revenue Cycle Analyst II/Trainer, Day Shift, Patient Financial Services

Adventist HealthCare•Gaithersburg, MD

About The Position

The Revenue Cycle Analyst II/Trainer reviews revenue cycle performance data across billing, claims, collections, and denials to identify process gaps and improvement opportunities. The role maintains and troubleshoots electronic medical record and revenue cycle systems, including registration, coding, and billing modules, and supports leadership on strategic revenue cycle initiatives and application roadmaps. The position develops and delivers end-to-end revenue cycle training, including registration, billing, collections, and managed care. It provides system training to the Coding team in support of the Coding Manager’s strategic direction, supports new-hire onboarding, conducts post-training competency assessments, and helps staff understand updates to payer requirements and compliance standards. The analyst gathers leadership feedback to refine training materials and creates testing scenarios, documentation, job aids, manuals, and reference guides. The role also provides administrative oversight for revenue cycle team members, including invoicing, budget adherence, and allocation to sub-units. It supports the VP of Revenue Cycle and Managed Care with calendar management and coordination, develops ad hoc reports with the Manager of Revenue Cycle Analytics, and works with contracted vendors on data requests and performance indicators. This is a full-time, day-shift position scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m., for 40 hours per week. Weekend work is not required; holiday requirements follow company policy. The stated pay range is $55,982.75–$81,182.40.

Requirements

Some college or post-level education is required; experience may be considered in lieu of education with at least 4 years of administrative experience.
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
Excellent written and verbal communication skills.
Ability to prioritize work to meet deadlines.
Analytical and critical-thinking skills.
Strong organizational skills and attention to detail.
Collaborative mindset and ability to work across the Revenue Cycle & Managed Care department.

Responsibilities

Review revenue cycle performance data for billing, claims, collections, and denials to identify process gaps and improvement opportunities.
Maintain and troubleshoot EMR and revenue cycle systems, including registration, coding, and billing modules.
Support leadership in strategic revenue cycle initiatives.
Develop and deliver training programs covering the end-to-end revenue cycle, including registration, billing, collections, and managed care.
Provide system training to the Coding team in support of the Coding Manager’s strategic direction.
Support onboarding of new hires with structured training modules.
Conduct competency assessments to verify staff proficiency after training.
Work with the Payer Relations Liaison to educate staff about payer requirement revisions and compliance updates.
Gather leadership feedback and refine training materials.
Develop testing scenarios and document outcomes for solutions within the revenue cycle portfolio.
Create job aids, manuals, and reference guides for team members.
Provide administrative oversight for revenue cycle team members, including invoicing, budget adherence, and appropriate allocations to sub-units.
Provide calendar-management and coordination support to the VP of Revenue Cycle and Managed Care.
Assist leadership with roadmaps for applications in the revenue cycle solutions portfolio.
Develop ad hoc reports in conjunction with the Manager of Revenue Cycle Analytics.
Communicate with contracted vendors regarding data requests and monitor performance indicators.

Benefits

Work-life balance through nonrotating shifts.
Recognition and rewards for professional expertise.
Free employee parking.
Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on the date of hire.
Employer-paid short- and long-term disability, basic life insurance, and AD&D; short-term disability buy-up is available.
Paid time off.
Employer retirement contribution and match after one year of eligible employment, with a three-year vesting period.
Voluntary benefits, including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, and critical illness and accident insurance.
Subsidized childcare at participating childcare centers.
Tuition reimbursement.
Employee Assistance Program (EAP) support.