Revenue and Strategy Operations - Expert Team

The job overview for this position is to lead and own key strategy development and operations within the Revenue Strategy and Operations function. The main focus is on maximizing experts' lead engagement and output, increasing expert productivity and efficiency, and ensuring fair and competitive expert compensation. This role will work closely with the expert community and cross-functional partners to shape the future of the expert organization. The responsibilities include defining and analyzing expert productivity and lead engagement KPIs, launching strategic initiatives, supporting product development, driving incentive and compensation structures, and enhancing data quality and insights.

Define, operationalize, measure, and analyze impact of expert productivity and lead engagement KPIs.

Launch and own strategic initiatives, processes, and programs aimed at increasing the performance of our experts, leveraging our robust set of tools available.

Continuously identify opportunities for improvement, automation, and system enhancements to drive efficiency, productivity, and scalability.

Support product and feature development - building tools and workflows that make experts more productive and efficient.

Define and drive incentive and compensation structures.

Enable our Sales team and other cross-functional teams to understand the health of the expert organization through effective reporting via dashboards and forecasts.

Increase data quality and the ability to derive critical insights through ad hoc analysis across multiple data sets.

Understand and participate in the expert experience - get to know who our experts are, what they do, and how we can best help them succeed.

Collaborate closely with cross-functional partners to shape the future of the expert organization.

• 6-10 years of experience in finance, management/strategy and operations consulting, revenue operations, or business operations at a high-growth startup.
• Strong analytical skills with the ability to collect, analyze, and interpret large sets of data to drive actionable insights and recommendations.
• Experience defining and using metrics to test hypotheses, confirm assumptions, and measure impact.
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and present proposals and/or findings.
• Empathy and proven interpersonal skills with a passion for understanding and working with people.
• Ability to actualize the abstract: You need to be able to seamlessly translate from ideation to execution - even when there’s

• Strong analytical skills with the ability to collect, analyze, and interpret large sets of data to drive actionable insights and recommendations.
• Experience defining and using metrics to test hypotheses, confirm assumptions, and measure impact.
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and present proposals and/or findings.
• Empathy and proven interpersonal skills with a passion for understanding and working with people.
• Ability to seamlessly translate from ideation to execution - even when there’s no clear roadmap.
• Excellent project management and organizational skills, with the ability to prioritize tasks and execute quickly in a fast-paced environment.
• Ability to think both strategically and tactically with strong attention to detail.
• Demonstrated ability to drive change and influence stakeholders at various levels of the organization.
• An infectious, positive energy and passion for the business.
• Degree in a quantitative-field such as Economics, Mathematics, Engineering, Computer Science, or similar (nice to have).
• Opportunity to work in the company's headquarters in San Francisco, CA.
• Equal opportunity employer that encourages candidates of all backgrounds to apply.