Returns Credit Associate

PFG | Performance Good Group•Denver, CO

About The Position

Core-Mark, part of Performance Food Group, is an industry leader in fresh and broadline solutions for convenience retailers across the United States and Canada. The Returns Credit Associate performs customer-claims and warehouse-damage processing, inventory counting and handling, and related administrative work. The role works with internal and external sales representatives, Purchasing, Accounting, and Client Care, and helps maintain an AIB-compliant work area. The position is based in a warehouse environment that may include noise and extreme temperatures, including freezer and cooler areas.

Requirements

  • High school diploma/GED or equivalent.
  • At least 2 years of experience in a warehouse environment.
  • Able to operate a forklift and pallet end rider (walkie).
  • Administrative support experience involving basic math and computer data entry skills.
  • Pass a criminal background check.
  • Excellent math and communication skills.
  • Proficient with Microsoft Excel and Word.
  • Able to work with little or no supervision.
  • Ability to work in a freezer or cooler.
  • Able to consistently lift 30 pounds.
  • Organizational skills and a customer-first focus.
  • Pallet jack and reach truck operation, along with RF and DCMS application use, are required.
  • Physical ability to regularly lift, carry, and position up to 10 pounds, frequently handle up to 25 pounds, and occasionally handle up to 60 pounds.
  • Physical ability to handle objects, tools, and/or controls; stand for a significant period and walk continuously; and occasionally bend, kneel, crouch, climb, reach, or crawl.
  • May need to operate and/or be certified on various powered equipment.

Nice To Haves

  • At least 2 years of warehouse experience and experience interfacing with customers within the foodservice industry.
  • Forklift and pallet end rider (walkie) operation.

Responsibilities

  • Process customer claims.
  • Process warehouse damages.
  • Maintain SOX compliance.
  • Count inventory, including the monthly Dryroom Inventory Count.
  • Return products to live inventory.
  • Locate products in appropriate bin locations.
  • Work alongside internal and external sales representatives, Purchasing, Accounting, and Client Care.
  • Maintain an AIB-compliant work area.
  • Perform other duties assigned by a supervisor.

Benefits

  • Competitive pay and benefits, including health and wellness benefits, an Employee Stock Purchase Plan, RRSP, a Paid Direct Drug Card, scholarship opportunities for associates’ children, and paid time off.
  • Growth opportunities supporting North America’s food distribution system.
  • Safe and inclusive working environment with a culture of rewards, recognition, and respect.
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