Returns Coordinator Lead

Werner Enterprises•Little Rock, AR

About The Position

The Returns Coordinator Lead is responsible for quality inspection and returns processing, including scanning. The role moves and stages furniture and materials using a double pallet jack or other equipment, keeps facility equipment and materials neat and orderly, and conducts daily facility inspections and minor maintenance. The coordinator operates equipment safely and efficiently while following prescribed work methods. The position maintains inventory records and reports, assists with physical inventories and stock rotation, and performs tasks such as labeling, sorting, wrapping, packing, repacking, and scanning. The role also learns the procedures and duties of other warehouse areas and helps maintain a safe, clean, secure, and orderly work environment. The coordinator works with the Centralized Dispatch team, supervises nightly load-out for all trucks, prints daily truck manifests, and cleans the warehouse as needed near the returns area and dock doors. Benefits eligibility includes medical, dental, and vision plans; a 401(k); a stock purchase plan; paid time off; life insurance; disability plans; and optional supplemental coverage.

Requirements

Strong computer software skills; 1–2 years.
Ability to operate warehouse equipment; 1–2 years.
Ability to sit, stand, and walk for extended periods.
Ability to lift up to 80 pounds frequently; 1–2 years.
Ability to count accurately.

Responsibilities

Conduct quality inspections.
Process and scan returns.
Move and stage furniture and materials using a double pallet jack or other equipment.
Keep facility equipment and materials neat, clean, and orderly.
Inspect facilities daily and perform minor maintenance.
Operate equipment safely and efficiently according to prescribed work methods.
Maintain appropriate inventory records and reports to support inventory control and security.
Assist with physical inventories and ensure proper stock rotation.
Learn the responsibilities, procedures, and duties of other warehouse areas.
Perform labeling, sorting, wrapping, packing, repacking, and scanning as needed.
Maintain a safe, clean, neat, and orderly work environment and help secure the building.
Work with the Centralized Dispatch team.
Supervise nightly load-out for all trucks.
Print daily truck manifests.
Clean the warehouse as needed near the returns area and dock doors.