Retrofit Construction Program Manager

Microsoft • Santa Clara, CA

1d

About The Position

Microsoft Cloud Operations & Innovation (CO+I) powers Microsoft’s cloud services and operates a global infrastructure of more than 200 datacenters and 1 million servers. The Retrofit Construction Program Manager leads end-to-end delivery of a portfolio of complex datacenter retrofit and construction projects, ranging from $250,000 to $100 million, in the San Antonio metro area. Projects are delivered from scope development and design management through procurement, construction, commissioning, and closeout, inside live operational datacenters and without interrupting customer availability.

The role oversees general contractors, subcontractors, equipment suppliers, commissioning agents, architects, engineers, and consultants. It works closely with Site Operations, engineering, commissioning, environmental health and safety (EHS), security, and cost teams. The program manager ensures safe, high-quality, cost-effective delivery aligned with Microsoft’s datacenter development strategy and operational requirements. The role combines strategic and tactical project leadership, reporting to the Director of Operations Construction.

The position champions Microsoft’s values and fosters an inclusive work environment, while treating customer availability and safety as core operational priorities. Microsoft describes its culture as grounded in growth mindset, innovation, collaboration, respect, integrity, and accountability.

Requirements

• High school qualification or equivalent and 3+ years of experience supporting IT equipment or related technology, or delivering server and network deployment projects in large-scale environments, or equivalent experience.
• Ability to meet Microsoft, customer, and/or government security screening requirements.
• Must pass the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
• Must verify U.S. citizenship to meet federal government security requirements.

Nice To Haves

• Bachelor’s or technical college degree in Computer Science, Math, Telecommunications, Electrical or Mechanical Engineering, Supply Chain Management, or a related field, and 8+ years of experience in critical-environment infrastructure or physical IT infrastructure, or equivalent experience.
• Alternatively, a high school qualification or equivalent and 10+ years of experience in critical-environment infrastructure or physical IT infrastructure, or equivalent experience.
• Experience with critical-environment infrastructure such as UPS systems, generators, or AHUs.
• Experience with physical IT infrastructure such as servers, SANs, networking, capacity, datacenter racks or enclosures, or structured cabling.

Responsibilities

• Develop and maintain best practices for identifying and implementing cost-effective solutions.
• Support selection, contracting, and integration of multiple vendors and internal partners.
• Support deployment of scalable solutions across Operations Construction projects.
• Contribute to decisions on project solutions, schedules, and change management.
• Evaluate options and recommend solutions using influence, critical thinking, and negotiation.
• Serve as a primary point of contact for project development and delivery.
• Review cost and KPI metrics, invoices, and policy and process communications with client partners.
• Coordinate meetings and activities with vendors and cost managers, and incorporate lessons learned.
• Attend owner, architect, and contractor (OAC) meetings and other project meetings, providing updates as needed.
• Provide weekly reporting on project progress against scope, schedule, and budget.
• Manage and report on safety, scope, schedule, budget, and risk.
• Maintain fiscal responsibility for approved project budgets.
• Support datacenter operations while adhering to security, safety, and availability requirements in live critical environments.
• Oversee vendor and contractor performance and ensure compliance with project requirements.
• Prepare Requests for Proposal (RFPs), Project Execution Requests (PERs), and other approval documentation.
• Validate vendor costs, including reviewing and approving payment applications and change orders.
• Deliver retrofit and construction projects from scope development and design management through procurement, construction, and closeout without disrupting customer availability.
• Embody Microsoft’s culture and values and foster an inclusive work environment.

Benefits

• The posting states that certain roles may be eligible for benefits and other compensation; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED