Retinal Camera Operator - Eye Exam Specialist (Ophthalmology Technician)

Guidehealth•Brookhaven, GA

1d•Remote

About The Position

The Retinal Camera Operator - Eye Exam Specialist is primarily responsible for performing scheduled diabetic eye exams (retinal screenings) for members at provider practices using company-provided imaging equipment. The company provides full training and the camera, and covers mileage and travel expenses associated with eye exam visits. The role requires daily travel to provider practices and patient homes in the Atlanta, Georgia area, with up to 100% paid field travel; qualified candidates must reside locally. On non-appointment days, the employee engages virtually with team members and other internal and external partners. The employee manages and confirms appointments, coordinates travel logistics, completes training and maintains competency, supports closure of eye exam and related quality gaps, and contributes to quality improvement, reporting, patient outreach, and customer success. The position is within a fully remote company, though the work itself includes extensive field travel. The listed compensation is $25 per hour plus travel reimbursement.

Requirements

Willingness and ability to travel daily, up to 100%, to provider practices for scheduled eye exams; qualified candidates must reside locally in the Atlanta, Georgia area.
Valid driver’s license and reliable transportation.
Associate degree or greater in a related field.
Minimum of 1–3 years of experience in a healthcare setting.
Knowledge of medical terminology, quality measures, medical billing, or coding.
Proficiency using Microsoft Excel, PowerPoint, Word, Outlook, Teams, and multiple healthcare-related systems or applications.
Strong verbal and written communication skills.
Strong attention to detail and organizational skills, with the ability to meet hard deadlines.
Ability to collaborate effectively with management, co-workers, customers, providers, payers, and care teams.
Ability to work independently in a remote environment.
Must be accessible during stated working hours and join virtual meetings with cameras on.
Reliable internet connection with a minimum speed of 100 Mbps download and 10 Mbps upload; employees provide their own internet connection.
No prior eye exam or imaging experience is required; full training and equipment are provided.

Nice To Haves

Certified or licensed healthcare professional credential, such as Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN).

Responsibilities

Travel to provider practices and patient homes for scheduled eye exam appointments.
Perform diabetic eye exams (retinal screenings) using company-provided retinal imaging equipment.
Support closure of eye exam and related quality gaps.
Complete company-provided training on retinal imaging equipment and eye exam procedures before conducting exams independently, and maintain competency through ongoing training as needed.
Manage a daily eye exam appointment schedule, confirm appointments with practices and patients in advance, and coordinate travel logistics.
Build and maintain strong working relationships with co-workers, customers, providers, payers, and care teams.
Engage virtually with team members, internal partners, customers, providers, payers, and care teams on non-appointment days.
Perform other duties as assigned to support quality improvement, reporting, patient outreach, and customer success.
Follow security policies and procedures to protect PHI, PII, and Guidehealth intellectual property.